Lockbox Payment Processor

Lockbox Payment Processor
Pay rate: $16.00/hour- $17.50/hour
Hours: Night Shift: Sunday Thursday Nights (8:30 PM to 5:00
AM or until finish)
Location: Stockbridge, GA
Temp to Perm- TBD

Job Summary:
This position supports the Treasury Management Operations Division in the Wholesale Lockbox Department. The individual who fills this position will be responsible for processing, rejecting, and/or re-associating incoming mail daily. As a payment processor, you will be responsible for processing Healthcare, Non-Healthcare, and Retail accounts based on the customer and departmental instructions. This position is also considered a production-oriented position, which includes adherence to Client-based service level agreement goals.

Primary Job Duties:

• Open and remove all content from envelopes
• Review customer instructions to determine method of processing
• Accurately process and/or reject incoming mail according to the customer s instructions
• and departmental procedures
• Follow the 5-step process to negotiate checks by verifying:
• The payee s name, the written dollar amount, the numeric dollar amount, the MICR line,
• and the restrictive notations on the check
• Stamp the 1 st and last item in the batch with the processor s ID and validate the payees
• Number the checks and the back-up documents
• May also be responsible for processing more complex accounts
• Accurately attach check images to the correct back-up documents according to the
• instructions and prepare completed batches for mail-out
• Assist in researching and identifying the root cause regarding personal errors
• Meet mail-out deadlines including reviewing rejects before mail-out
• Ensure all quality control measures are followed
• Interacts with Management and Staff to ensure Service Level Agreements are achieved
• Train and Crosstrain others as needed
• Additional duties as assigned

Required Qualifications:

• Must be at least 18 years of age and possess a H.S Diploma or GED
• Must have 1 to 3 years of Lockbox experience or related experience
• Must have the basic skills to use a telephone. computer, fax and/or adding machine as needed
• Must be detailed-oriented, have good critical thinking skills, and accurately interpret information
• Must meet the physical demands of the job: will require repetitive use of hands and sitting for long periods of time and may require bending, lifting, twisting, turning, and standing for long periods of time
• Must have excellent communications skills and ability to follow written and verbal instructions
• Must have experience working under strict deadlines in a production-oriented environment
• Must have ability to stay until work is completed and work overtime and Holidays as needed

Benefits: (employee contribution)
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.