Lockbox Payment Processor

Lockbox Payment Processor
= Stockbridge, GA 30281
= $17.50/hr Max Pay Rate
=R Contract Opportunity | Full-Time | Temp-to-Perm Potential
= Contract Duration: 06/07/2026 12/06/2026
< Night Shift: Sunday Thursday | 8:30 PM 5:00 AM (or until completion)

Position Overview

We are seeking detail-oriented and dependable Lockbox Payment Processors to support high-volume Treasury Management and Wholesale Lockbox operations in a fast-paced production environment.

This role is responsible for opening, reviewing, processing, rejecting, and re-associating incoming mail and payments while ensuring accuracy, compliance, and adherence to strict production deadlines and service level agreements.

Candidates with prior lockbox, payment processing, mailroom, banking operations, or high-volume production experience are strongly encouraged to apply.

Key ResponsibilitiesPayment & Mail Processing

• Open and extract contents from incoming mail and envelopes
• Review customer instructions to determine proper processing procedures
• Process, reject, and re-associate payments and documents accurately
• Process Healthcare, Non-Healthcare, and Retail lockbox accounts
• Verify checks using established negotiation procedures, including:
  • Payee name
  • Written dollar amount
  • Numeric dollar amount
  • MICR line
  • Restrictive endorsements and notations
• Stamp and validate batches using processor ID procedures
• Number checks and supporting documentation accurately
• Attach check images to correct backup documentation
• Prepare completed batches for outgoing mail operations

Quality & Production

• Meet production quotas and mail-out deadlines
• Review rejects prior to mail-out completion
• Ensure compliance with all quality control procedures
• Assist with root cause analysis regarding processing errors
• Support achievement of departmental Service Level Agreements (SLAs)
• Train and cross-train team members as needed
• Perform additional operational duties as assigned

Required Qualifications

• High school diploma or GED required
• Must be at least 18 years old
• 13 years of:
  • Lockbox experience
  • Payment processing
  • Mailroom operations
  • Production processing
    or related experience preferred
• Basic computer and office equipment skills
• Strong attention to detail and critical thinking skills
• Excellent written and verbal communication skills
• Ability to work under strict production deadlines
• Ability to work overtime and holidays as needed
• Must pass criminal background check and drug screen

Physical Requirements

• Repetitive hand movement
• Extended sitting and standing
• Bending, twisting, lifting, and turning throughout shift

Additional Information

• Full-time assignment
• Weekly time sheets
• 10-panel drug screen required
• Background check required
• Temp-to-perm opportunity may be available