Skip to main content

Program Manager

Dallas, TX
Permanent

Posted

Job title: Program Manager Senior/ Digital Production
Job location: Dallas, TX
Contract: 12 Months
Client: Telecom


Senior Manager, Digital Studio Production
The senior manager, digital studio production, is responsible for executing digital content initiatives across web and app channels within an in-house creative studio.
This role serves as the digital production subject matter expert, translating creative and business needs into structured, executable plans and high-quality outputs.
Working closely with the director of digital, this role owns project-level production planning, estimating, and delivery, while supervising a team of digital producers (intake partners).

Primary responsibilities
" Lead and supervise a team of digital producers (intake partners).
" Coach team members on production rigor and stakeholder management.
" Ensure consistency in how work is scoped, estimated, and routed into production.
" Partner with director of digital on intake, prioritization, and stakeholder alignment.
" Uphold intake quality, ensure requests are digitally feasible, and translate requests into clear production plans, including timelines, dependencies, and resource needs.
" Develop and ensure project budgets align with internal cost and efficiency expectations. Track actuals vs. estimates, identifying variances, and correcting.
" Own and manage end-to-end workflows and deliveries across projects.
" Assert proactive risk and priority management as needed to drive clarity across roles and execution forward.
" Engage with digital, marketing, and tech teams to ensure clarity and alignment on deliverables.
" Ensure deliverables are complete and executed per creative intent, consulting creative team as needed.
" Ensure outputs are optimized for digital channels.
" Apply working knowledge of UX/UI principles to guide layout, interaction, and content behavior.
" Serve as the senior escalation point and advisor for production challenges and risks.
" Provide clear reporting on project status, risks, and performance.

Core competencies & requirements
" Bachelor s degree in advertising, marketing, or relevant field.
" Eight+ years experience in digital production, with four+ leading producers or intake teams.
" Trusted expert in digital production.
" Fluent in digital tools and workflows, and able to operate effectively across digital, marketing, brand, and tech teams.
" Experience delivering web and app-based content projects.
" Strong proficiency in Workfront, SharePoint, Figma, and Adobe Creative Cloud.
" Communicate clearly across all levels.
" Comfortable escalating for support as needed.
" Well versed in controlling actuals vs. plan.

Job Type: Permanent

Job ID: 255046076