IT Program Manager

DPP is seeking an IT Program Manager for an opportunity with our client in the healthcare insurance industry.

Work location: Partial onsite (Tues., Wed., Thurs.) and as needed
Duration: 12 months
Term: W2 contract

Position summary:

• Looking for organized, experienced Project Manager who can deliver in a structured environment.
• Ability to work with high-thinking architects and translate their ideas into actionable tasks to complete the goal.
• Exceptional communications skills at all levels.
• Superior leadership skills, and not afraid to drive the work.
• Problem solving and conflict management/resolution skills.
• Organized, attention to detail.
• Ability to understand customers requirements and lead the team in implementing solutions to meet their needs while staying within budget and timeline.
• Advanced ability to prepare and present formal presentations to senior management.
• Proven ability to manage all phases of work effort from inception to completion.
• Strategic thinking skills.

Required:

• MS Project

Nice to have:

• ServiceNow
• PMP certification

Minimum required work experience:

• 7 years of IT experience in a leadership capacity, including 4 years leading multiple concurrent project teams.
• Completion of the clients Training Program for Project Management may substitute for one year of experience.

Responsibilities:

• Responsible for overall delivery of ServiceNow module implementations.
• Schedule and recap meetings and stand-ups, assign and track tasks daily.
• Maintain MS Project project plan, timeline, budget and all auditable artifacts in other appropriate formats.
• Deliver quality products on time, within budgeted hours. Monitor tasks, assignments, and hours daily.
• Compile and deliver clear briefing slides and other communications and status reports.
• Assign appropriate resources and escalate quickly.
• Track key milestones and adjust project plans to meet the needs of work effort.
• Responsible for leading the project from inception to final business acceptance and implementation, providing excellent customer service along the way.

About the team:

• Part of the Enterprise Delivery Services Project Management Services (ServiceNow Portfolio) team.
• The portfolio includes four additional Project Managers dedicated exclusively to ServiceNow initiatives.
• Focused on the implementation of ServiceNow, a multi-million-dollar, three-year program with a robust pipeline of ongoing and future work.
• Operates within a co-located team environment, working alongside Design, Development, and PMO teams to ensure close collaboration and alignment.
• Benefits from proximity to cross-functional partners, enabling efficient communication and execution.
• Team culture is collaborative and close-knit, with regular team-building activities such as lunches and happy hours.
• Onsite presence required Tuesday through Thursday.

Required education/equivalency:

• Bachelor's Degree
• OR, 2 years of job related experience plus an Associate degree in any major
• OR, 4 years of job related work experience (total 11 years without a degree)

Interested? Learn more:
Click the apply button or contact our Harrison at (url removed) to learn more about this position (#(phone number removed)).

Authorized US Worker - US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time.EOE/AA/V/D

DPPoffers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working withDPP.