Training Associate Training Associate
Posted
The Learning & Development (L&D) Support Contractor would supplement the Concord site L&D Team and is responsible for supporting the creation, coordination, and implementation of learning solutions for the Concord, NC manufacturing site. The L&D Associate will
partner with *** Concord L&D associates to perform ServiceNow requests, manage functional area Training Matrices, support training material creation and revision, and assist with the management of requests received via the CONC_LD team email address.
Quals--
Global initiatives and implementations (QMS i3 standardization; ObserveIQ Digital OJT; Learning Plan streamlining efforts, curricula architecture initiatives)
Maintaining steady support of *** Concord site initiatives and site manufacturing milestones.
Ensure uninterrupted support of *** Concord manufacturing.
Scope of Work:
Contractor 1:
Assist in management of 36 functional area training matrices. Review with teams, update/revise, review in QDocs, approve in QDocs.
Assist/support with course and curricula periodic reviews
Run LMS reports to support site quality management investigations / assist with report requests*****.
Assist/support L&D Team email address (site requests) to send to Conduent or manage on a local site level.;
Support ServiceNow requests:
Creation/management/cancellation of instructor-led classes
Deactivation/retirement of courses
Due date extension projects / trending
Instructor-led classes scheduling with Conduent
Turning on contractor learning plans
Assisting in assignment / unassignment of curricula for teams
Support / revise training materials (OJTs, Instructor-led trainings, etc.).
Run assignment profile streamlining project
Run streamlining projects: functional area mapping; assessment/exam mapping; OJT curriculum architecture mapping.
Coordinate instructor-led classes (visitor registration, rosters, arranging rooms, creating and sending out surveys)
Manage / coordinate post-instructor-led training surveys.
Organize data and process metrics.
Work with teams to update / upgrade training, depending on survey results.
