Office Support Assistant

Title: Office Support Assistant
Location: 1000 Remington Blvd, Bolingbrook, IL
Duration: 8 weeks

GENERAL SUMMARY & SCOPE

The Office Support Assistant (Temporary) supports daily workplace operations through mail and package services, office supply replenishment, furniture coordination, and dock and delivery management. This role is responsible for ensuring efficient handling of incoming and outgoing deliveries and maintaining operational readiness across designated office and workplace support areas.

ESSENTIAL DUTIES & RESPONSIBILITIES
Provides operational support for Corporate Facilities through workplace logistics and service delivery functions.

Services include but are not limited to:

• Incoming and Outgoing Mail Services
• Package Receipt and Delivery Management
  Dock Operations and Delivery Coordination
  Office Supply Inventory and Replenishment
  Furniture Management and Workplace Support
  Stockroom and Storage Area Maintenance

SCOPE OF RESPONSIBILITY

• Process, sort, and deliver incoming and outgoing mail, packages, and interoffice deliveries.
• Coordinate dock receipt and delivery logistics, including vendor and courier arrivals.
• Operate mailing and shipping equipment and ensure accurate processing of shipments.
• Track and maintain delivery records and service-related databases as requested.
• Monitor and replenish office supplies and maintain stockroom organization and inventory levels.
• Support furniture coordination activities including inventory movement, light furniture setup, and workspace readiness.
• Assist with workplace logistics related to furniture moves and operational support needs.
• Maintain organized storage, supply, and delivery areas to ensure a safe and efficient workplace environment.
• Coordinate with vendors and internal partners to support timely delivery and workplace service execution.
• Escalate operational issues or service concerns to leadership as appropriate.
• Decisions are made with a general understanding of established procedures and company policies to achieve operational goals and service expectations. Errors in judgment may have short-term impact to service delivery and workplace operations.

EDUCATION and EXPERIENCE
High School Diploma or GED required. Minimum of 1 2 years of related experience preferred, including stockroom, mailroom, warehouse, facilities support, logistics, hospitality, or customer service environments.

COMMUNICATION SKILLS

• Ability to understand and follow instructions, correspondence, and operational procedures.
• Ability to communicate effectively with co-workers, vendors, and delivery personnel.
• Ability to respond professionally to routine service inquiries and operational requests.
• Strong customer service orientation and collaborative communication style.
  

FINANCIAL KNOWLEDGE
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages and maintain basic inventory awareness.

REASONING ABILITY

• Ability to follow established procedures and complete work assignments independently in standard situations.
• Ability to identify and resolve routine operational issues using sound judgment.
• Demonstrates reliability, organization, and attention to detail in a fast-paced environment.

OTHER SKILLS and ABILITIES
Successful candidates will demonstrate dependability, a service-oriented mindset, and a willingness to support workplace operations through hands-on logistics work.

• Proficient with Microsoft Office applications including Outlook, Word, Excel, and Teams.
• Comfortable using mobile devices, shipment tracking systems, databases, and workplace technologies.
• Physical ability to support mailroom, dock, and warehouse-related operations.
• Requires ability to walk, stand, reach, and lift up to 50 lbs. on a regular basis.
• Frequent bending, stooping, kneeling, and movement throughout the workplace may be required.
• Occasional ladder use and balancing may be required.