Solution Engineer

AboutMealSuite
MealSuitebuilds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort.Werea fast-growing team working on meaningful problems that directlyimpactpatient and resident care.

About the Role
Were looking for ahigh-energy,technically-mindedSolution Engineerto join ourSolutions Engineering Team. Reporting to theSenior Director, SolutionsEngineer,youllbethe technical glue of the sales processsupporting both direct sales and our growing partner sales channel.Youllplay a pivotal role in shaping the customer and partner experience, ensuring every prospects journey is seamless, impactful, and clearlydemonstratesthe value of ourmission-criticaltechnology.

WhatYoullDo

• Technical Discovery-Partner with Account Executives and channel partners to uncover the unique operational challenges of healthcare providers and map them toMealSuitescapabilities.

• Product Storytelling-Deliver tailored, persuasive product demonstrations that go beyond features to showreal-worldimpact on patient care whether presenting directly to prospects or enabling partners to do the same.

• Deliver Proofs of Concept-Lead the technical validation phase, answeringdeep divequestions on data integration, regulatory compliance, and workflow automation.

• Partner Enablement-Support partner sales teams by providing technical training, demo guidance, solution configuration insights, and ongoing presales support to help them positionMealSuiteeffectively.

• Show Subject Matter Expertise-Serve as the voice of the product during the sales cycle, providing insights on food waste reduction, operational efficiency, Point of Sale or Mobile ordering, and Backoffice management.

• Provide Feedback Loops-Collaborate with Product and Engineering teams to share market and partner insights, helping influence the future roadmap of our SaaS suite.

What You Bring

• 3+years ofexperiencein a technical presales or consulting role, ideally within SaaS or healthcare technology.

• Experience collaborating with reseller, referral, or strategic partners with an apt understanding of how to enable their success.

• Familiaritywith Customer Relationship Management tools, such as Salesforce, HubSpot, Zoho, or equivalent.

• Effective communication skills, able to translate complex technical workflows into simple, value-driven stories forhealthcareadministrators, clinical staff, and partner sales teams.

• Strong affinity for under the hood work, like figuring out how to configure solutions to meet specific client needs.

• A genuine care about using technology to improve the lives of seniors and patients in aging services while wearing multiple hats and adapting to the needs of a growing sales organization.

• Ability to thrive in a collaborative, fast-moving environment

• Willingness to travel occasionally; valid passport with no travel restrictions (Canada/USA; Vietnam ifrequired)

Compensation:$88,100$100,000USD per year+commission

This role requires working onsite in ourDallasofficetwo days per week.Ifyouremore than an hour away, apply anywaywereopen to discussing options.

WhyYoullLove Working Here

• Unlimited paid time offyeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day.

• Retirement savings support we invest in your future with RRSP/401(k) matching at 100% up to 3%, because long-term security matters just as much as day-to-day balance.

• Healthbenefitsthis includesday onemedical, dental, and vision options, life & disabilityinsurance, &paidmaternityand parental leave.

• Hybrid flexibilitywe value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.

• Work-life balancethis is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.

• Participation in our equity programwedlove for you to share inMealSuite'ssuccess as we continue to grow!

• Opportunities for career development and advancementwe support our employees in pursuing and achieving their professional goals.

• Purposeful work with a positive community impactmore than 90% of our North American employees agree that the companys purpose aligns with their personal values. Learn more about our values at(url removed)/careers.

We want to ensure that everyqualified individual has an equal opportunity to work with us.If you require accommodationtoour application process,pleasecontact(url removed).

MealSuiteuses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people.

This is a current vacancy, and we are actively hiring for this position.