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Technical Writer

Washington, DC
Permanent

Posted

Job Title: Technical Writer
Duration: 6+ Months
Location: Richmond, VA
Interview Type: Either Phone or In Person
Work Arrangement: Hybrid
Note:
  • Must be able to work a hybrid schedule.
  • Local Candidates preferred
  • Candidate if they were submitted to ELECT - Technical Writer 3 ((phone number removed)) or ELECT ((phone number removed)). They will not be considered.
  • The manager has requested that all candidates provide a style guide written for a technical project at the time of submission.

Job Description:
The client is seeking a highly skilled Technical Writer with proven experience in developing clear, concise, user-friendly documentation for complex technical products.
  • This position plays a critical role in ensuring that complex technical information is communicated clearly and effectively to internal and external stakeholders.
  • The ideal candidate for this position will be able to develop documentation for a cloud-based software development project with the initial phase currently in progress.
  • This engagement will require writing a style guide for a software development project.
  • Applicants are required to submit a Technical writing sample with their application, preferably a style guide or similar product.
  • Applications that do not include a writing sample will not be considered.
Duties and Responsibilities:
  • Translate complex concepts into clear, concise and accessible language for technical and non-technical audiences.
  • Manage multiple documentation projects and meet established deadlines.
  • Collaborate with developers, product managers, and subject matter experts to provide a written product for technical and non-technical audiences in support of an Agile development team, to include but not limited to user guides, API documents, and release notes.
  • Maintain strong version control and documentation review practices.
  • Ensure documentation complies with agency standards, accessibility requirements, and formatting guidelines.
Required/Desired Skills:
  • Bachelor's degree in English, Technical Communication, Computer Science, or a related field.
  • Minimum of 5 + years of experience in technical writing, preferably in a government or technology environment.
  • Expert in the use of MS Word, Google Docs, Confluence, or similar tools.
  • Proficiency with Adobe Acrobat, SnagIT, or similar tools for visuals.
  • Experience with Git or other version control systems at the contributor or read only level and documentation platforms such as GitBook or similar.
  • Understanding of Scrum/Agile methodology.
  • Familiarity with REST APIs, JSON, and software architecture concepts.
  • Ability to read code snippets.
  • Excellent written and verbal communication skills, clarity and attention to detail in written products.
  • Experience creating, editing, and maintaining technical documentation including manuals, user guides, standard operating procedure, and etc.
  • Ability to interview subject matter experts (SMEs) and distill complex information.
  • Experience with government documentation and standards and accessibility compliance.
  • Familiarity with diagramming tools (Lucidchart, Draw.io, etc.) highly desired.
  • Basic knowledge of programming languages or IT systems.
  • Experience with UX writing is highly desirable.
  • Knowledge of programming languages, such as Markdown and HTML/CSS.
  • Experience writing for software products. (SaaS, desktop, or mobile)

Job Type: Permanent

Job ID: 254678422