Business Development Manager

Job Description

Summary

The Business Development Manager is experienced and highly driven to lead DRCs sales efforts for assigned customers in the companys cooling systems portfolio. This individual is responsible for managing strategic customer relationships, identifying new business opportunities, and delivering tailored cooling solutions across mission-critical markets. The Senior Account Manager has a strong technical background in cooling technologies and a proven track record in B2B sales.

Essential Duties and Responsibilities

• Manage and grow a portfolio of key accounts by providing exceptional service and technical guidance.
• Identify new business opportunities and drive sales growth.
• Develop and execute strategic account plans to meet or exceed revenue targets.
• Conduct in-depth customer needs assessments and present customized cooling solutions (chillers, CRAC/CRAH units, liquid cooling, etc.).
• Collaborate with engineering, product management, and operations teams to ensure customer requirements are met.
• Prepare detailed proposals, quotations, and contract negotiations in line with pricing strategies.
• Maintain a high level of product and industry knowledge to effectively position offerings against competitors.
• Attend trade shows, industry events, and customer meetings as required.
• Develop and execute marketing and advertising, focused on increasing market penetration and gaining new opportunities
• Report on sales forecasts, pipeline activity, and market intelligence to senior management.
• Other duties as assigned

Responsibilities to Organization

• Uphold and foster DRCs core values: 1) Safety Above All 2) Have a Can-Do Attitude, 3) Do the Right Thing, 4) Be a Problem Solver and 5) Put the Customer First.
• Work within the scope of the position and direction; willingly accepting assignments that may be above and beyond.
• Follow DRC policies and procedures at all times.
• Maintain confidentiality, security, and standards of ethics with all DRC corporate and DRC employee information.
• Approach changes and difficult situations in a professional manner; demonstrate flexibility.
• Maintain regular and reliable attendance and punctuality; accurately report hours worked and time off.
• Respond effectively to the most sensitive inquiries or complaints.
• Assist in keeping work area and equipment in safe working condition. Initiate correction of hazards as appropriate and/or notify supervisor of hazards in a timely manner. Operate equipment following manufacturers procedures and use proper body mechanics.
• In the event of a workplace incident or injury, immediately file first report with Safety Manager.