Network Engineer

Job Description

We are seeking a skilled and motivated Network Engineer to serve as the dedicated, onsite technology resource at a prestigious high-end private club in the New York metropolitan area. Placed by usas a managed services deployment, this individual will operate as the clients primary IT presence, responsible for the daily health, performance, and advancement of all technology infrastructure on property.

This is not a traditional helpdesk role. The ideal candidate is a technically proficient engineer who understands the intersection of hospitality operations and enterprise IT, possesses hands-on network and VoIP experience, and can independently lead development projects that enrich the feature set of platforms integrated into the clubs environment. The candidate will interface directly with club management, booking teams, and operational staff while maintaining alignment with our service delivery standards.

Key Responsibilities

Infrastructure Operations & Daily Support

• Serve as the onsite IT point of contact, providing day-to-day support of all club technology infrastructure
• Maintain, monitor, and troubleshoot LAN/WAN networks, switching, routing, and wireless systems
• Manage and support VoIP telephony platforms, including call routing, auto-attendants, call queues, and device provisioning
• Administer and support Microsoft 365 environments including Exchange Online, Teams, SharePoint, and OneDrive
• Perform regular health checks, patching cycles, firmware updates, and infrastructure audits
• Respond to and resolve IT support requests generated by bookings, events, and daily club operations
• Maintain documentation for network topology, device inventory, configurations, and change logs

Bookings & Operational IT Support

• Support IT requirements tied to the clubs booking and reservations systems, ensuring seamless technology integration with event operations
• Coordinate with front-of-house, food & beverage, and events teams to fulfill technology requests in support of member experiences
• Troubleshoot and resolve connectivity, A/V, telephony, and device issues during live events and daily operations
• Provide onboarding and basic training for staff on technology platforms and new tools as deployed

Development Projects & Systems Integration

• Lead and execute development initiatives aimed at expanding the feature richness of platforms currently in use at the property
• Identify opportunities to automate processes, improve workflows, and integrate disparate systems for operational efficiency
• Develop and maintain lightweight scripts or automation tools (Python, PowerShell, or similar) to support infrastructure management and operational tasks
• Collaborate with engineering team and third-party vendors to scope, plan, and deliver integration projects
• Manage vendor relationships for hosted platforms, telecom providers, and system integrators relevant to the client environment

Security & Compliance

• Maintain a secure network posture through firewall management, VLAN segmentation, and policy enforcement
• Monitor and respond to security alerts; support incident response protocols in coordination with ourcybersecurity framework
• Ensure that all systems align with PCI-DSS and applicable data security standards relevant to hospitality environments