ServiceNow Developer
Job Title : ServiceNow Developer
Location : Rocklin, CA
Duration : Long Term
Roles & Responsibilities
Location : Rocklin, CA
Duration : Long Term
Roles & Responsibilities
- Prioritize stories and projects
- CMDB and ITOM of discovery and service mapping
- Automation workflow editor and designer
- Primarily Service Now but also handle Slack and MIR3
- Currently running AI help through SNOW but there is more data that they want to start exploring
- ITMS modules, change management,
- Integration? future yes, with JIRA, more of a roadmap item
- Maintaining for now Use Morpheus for build automation and integration
- Responsible for turning product requirements into designs
- Developing implementation plans
- Developing integrations and automated initiatives for both On-cloud and On-premise platforms.
- Responsible for the development of the service management framework, workflows, event management workflows, and business application workflows as well as integrations and tools capabilities.
- You will be at the forefront of IT Operations transformation, delivering cost savings, productivity gains, and user experience improvements. We are looking for a talented, driven, energetic individual to help accelerate our efforts, deepen team skills and be an integral part of our solutions-centric culture.
- 2+ years working in the ITSM or IT services/consulting industry preferred
- 2+ years coding Service Now features or similar platforms preferred
- Experience with ITIL Foundation level and other frameworks such as COBIT, IT4IT beneficial
- Experience with Web Services, API's, Database-level integrations/ETL
- Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.) and working a SaaS environment
- Experience in driving design and strategy around tools
- Knowledge of technical components such as LDAP, VPN, SSL, and other technologies
- Degree or equivalent, preferably in Information Technology and proven experience in technical development roles
- ServiceNow Development
- Familiar with CMDB
- Strong in IMDB
- ITOM nice to have
- Not just off the shelf knowledge, need manipulation, thought leadership, etc. actual applied knowledge, need to modify configurations, set table structures within SNOW
