Training Facilitator

Innovative. Collaborative. Client-Focused. Growth-Minded. Caring.

These five words describe Briljentand the people who thrive here. We are seeking Training Facilitatorswho embody these qualities and excel at delivering engaging, effective learning experiences. This role focuses onfacilitating instructor-led and independent learning experiences, partnering closely with clients and internal teams, and making thoughtful updates to training materials when needed to support learner success.

Briljent is dedicated to hiring a diverse team of qualified people to serve our clients. We pledge to continue building a company culture where everyone is valued and accepted. Check out ourCommunication CreedandNon-Negotiable Itemsthat help define our cultureand ask us aboutNever Letting Donkeys In The Pool.

Candidates must be authorized to work in the United States, sponsorship is not available.

Residency in Illinois is preferred; candidates residing in neighboring states may be considered.

Candidates must be willing and able to travel by car within the state of Illinois.

As a Training Facilitator, your primary focus will bedelivery, engagement, and learner success, with some support of existing instructional materials as needed.

Key Responsibilities

• Facilitate instructor-led training(in-person and virtual) using established curricula to help end-users effectively navigate and use client systems
• Conductknowledge transfer sessions, system walk-throughs, and hands-on training exercises to reinforce learning objectives
• Prepare for and deliver training by becoming proficient in the technology and existing training materials,including facilitator guides, participant guides, exercises, and job aids.
• Collaborate with Instructional Designers, Team Leads, and client stakeholdersto plan training schedules, demonstrations, and delivery approaches
• Providefeedback and recommended updatesto training materials based on learner experience, client input, and observed training outcomes
• Makeminor edits and updatesto training materials as needed, following established standards and templates
• Support thecreation and refinement of recorded training sessions or short videosfor use in the Learning Management System (LMS)
• Assist with basic editing ofanimated or technology-enabled learning assetscreated with modern tools
• Serve as abackup Training Leadwhen required, supporting facilitation coordination and client communication

Requirements

Skills Needed to Be Successful in This Role

1. Strong understanding ofadult learning principlesand the ability to create a positive, inclusive, and engaging learning environment
2. Comfortable facilitating training for diverse audiences with varying levels of technical proficiency
3. Flexible and willing to adjust schedules to support training delivery and client needs
4. Ability touse and lightly modify training materialsusing tools such as Microsoft Word and PowerPoint
5. Analytical mindset to understand learner needs and follow structured training flows created by Instructional Designers
6. Excellent written and verbal communication skills with strong attention to detail
7. Action-oriented and capable of balancing multiple training activities and priorities
8. Approachable, open, and collaborative with team members and clients
9. Comfortable participating in team discussions to share insights, feedback, and progress
10. Able to remain composed and professional under pressure
11. Effective at navigating ambiguity and moving forward even when all details are not finalized
12. Strong time management skills with the ability to prioritize while keeping projects on track
13. Proactive communicator with subject matter experts and project team members
14. Willing and able to learn and troubleshoot system or technical issues with guidance
15. Ability totravel within Illinoisfor instructor-led training delivery

Experience:

1. Experience facilitating in-person technology training or similar adult-learning classroom training
2. Experience facilitating training for SAP or similar enterprise systems
3. Proficiency with Microsoft Office (Word, Excel, PowerPoint) and SharePoint (required)
4. Experience supporting instructional design models, principles, strategies, and techniques
5. Experience supporting projects using Agile and/or Waterfall methodologies (preferred)
6. Experience delivering or supporting training content within a Learning Management System (LMS) (preferred)
7. Experience using a Content Management System (CMS) (preferred)

What else does it take to be successful at Briljent?

• Consultative Mindset Listen. Stay client-focused. Understand and prioritize the needs, goals, and concerns of clients. Customize solutions to meet the specific requirements and expectations. Encourage open communication and collaboration.
• Flexible - Be open to change and adaptable to new situations, ideas, and approaches.
• Learning Leader At Briljent, we seek new ideas, find creative ways to hone skills, and share lessons learned so we can continually bring our best to our clients. It's not always easy. Honestly, it's not always comfortable. But that's okay. We love a good challenge.
• Impeccable Integrity Maintain a high level of integrity, honesty, and ethics in all interactions and decision-making. Do what's right, do what you say you're going to do, and do it all honestly.

If this sounds exciting and you have the qualifications plus something unique to add to the team, apply now!

Physical Requirements & Environmental Conditions:An employee must meet these physical demands to successfully perform the essential functions of this job. Employee is regularly required to talk or hear, sit, stand, and utilize technology tools such as a laptop computer for extended periods of time. Specific vision abilities include close vision and the ability to adjust focus. This position requires the ability to occasionally lift up to 20 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Briljent is a solutions-based company. Solutions come from creative ideas; ideas come from being creative with differences. Briljent believes diversity and inclusion are critical to the success of the company. Employment at Briljent is based on merit and professional qualifications. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, national origin, disability, age, veteran status, marital status or any other basis protected by federal, state or local law, regulation or ordinance.