Sr Manager Platform Engineering
Posted
Sr. Manager Platform Engineering
Level 3 (5-8 Years) Senior
Hybrid - Malvern, PA
Responsibilities
Qualifications
Describe the specialized knowledge, experience, and technical skills that must be applied to meet the position's responsibilities. Note the minimum years of work experience needed -- general business experience vs. specifically related experience (e.g., computer skills, LAN knowledge, graphics). Please list languages, platform, mfr. (e.g. Microsoft), version, and Integrated Development Environment (IDE). Ex: Visual C, Borland C, C++, Visual Basic, Java, NT3.51/NT 4.0, Visual Studio ver. 7.0. All qualifications are assumed to be required unless stated preferred.
Level 3 (5-8 Years) Senior
Hybrid - Malvern, PA
Responsibilities
- Tier 2 support for Win11/Win10 and AVD platforms
Qualifications
- Windows 10/11 & Enterprise Apps: Architecture, performance tuning, advanced troubleshooting; M365 (Outlook/Teams/OneDrive), Edge, line of business app support.
- Directory & Policy: AD / Entra ID, RBAC, Conditional Access/MFA; GPO design and modern policy via Intune. Networking: DNS/DHCP/VPN, certificate/TLS, proxy; end to end connectivity diagnosis for physical/virtual endpoints.
- Security & Compliance: Defender AV/EDR, ASR, BitLocker; patch/update rings and rollout gating metrics. Endpoint Management: Intune, SCCM, remote support; inventory, compliance, and software distribution.
- Automation: PowerShell for baselines, health checks, and diagnostics.
- Azure Virtual Desktop (AVD): Host pools, multi session Windows 10/11, image pipelines (SIG), App Attach; FSLogix profile containers; scaling plans & autoscale; Entra ID Conditional Access/MFA; Azure Stack HCI scenarios; runbooks for sign out/disconnect/restart; KPI driven operations (incident rate, backlog, app impact); automation with PowerShell/ARM/Bicep/Terraform
Describe the specialized knowledge, experience, and technical skills that must be applied to meet the position's responsibilities. Note the minimum years of work experience needed -- general business experience vs. specifically related experience (e.g., computer skills, LAN knowledge, graphics). Please list languages, platform, mfr. (e.g. Microsoft), version, and Integrated Development Environment (IDE). Ex: Visual C, Borland C, C++, Visual Basic, Java, NT3.51/NT 4.0, Visual Studio ver. 7.0. All qualifications are assumed to be required unless stated preferred.
