Business Analysis
Posted
Job Title : Business Analysis (WMS)
Location : Charlotte, NC
Duration : Long Term
ESSENTIAL FUNCTIONS
Location : Charlotte, NC
Duration : Long Term
ESSENTIAL FUNCTIONS
- Performing business analysis activities working with key users in the continual improvement of business processes
- Performing interviews, workshops, and surveys to gather detailed requirements from business users and stakeholders
- Highlighting/identifying gaps in existing functionality and review requirements with stakeholders.
- Collaborating on project efforts in the support of existing systems, processes, services and/or in the execution of new projects, including:
- Capturing Business User Stories and Requirements
- Developing models such as process flow diagrams, data flow diagrams, and wireframes to illustrate requirements and solutions
- Providing analytical support to maximize product performance by understanding system capabilities, user needs, and user experience.
- Creating detailed Functional Designs for technical counterparts
- Graduate degree in information systems, computer science, or a related technical discipline or equivalent work experience
- 7+ years of experience supporting IT systems, processes or capabilities. General understanding of IT processes and dynamics within a complex, highly integrated environment
- End to End understanding of Warehouse Management System or any domain within it
- Strong analytical, problem solving, and root cause analysis skills
- Understanding of application development, software development lifecycle concepts
- Good written and verbal communication skills are crucial for working with all stakeholders (i.e. Use Case and User Story Development)
- Preferred experience with Agile and Waterfall approaches
- Experienced in using CI/CD tools like Jira, QTest, Confluence, Bitbucket (preferred but not required), Jenkins (preferred but not required)
- Trained on using Oracle database (via Toad or SQL Developer) and executing basic PL/SQL queries
- Proficient in creating process flow charts/diagrams using MSVisio or other diagram/visualization tools
- End-to-end Warehouse Management System (WMS) experience
- Strong understanding of warehouse operations (inbound, outbound, inventory, picking, packing, shipping)
- Experience gathering requirements related to warehouse motorization / automation initiatives
- Ability to act as a functional SME bridging warehouse operations and IT
