Desktop Support
Posted
Job Title : Desktop Support
Location : Cedar Rapids, IA 52498
Duration : 12+ months Contract (with possible extension)
Job Description:
- Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other.
- Provide support on various laptop, desktop and tablet running Win 7/10 /11
- Refresh IMAC
- Imaging, Refreshes
- Experience in performing warehouse duties
- Need expertise in troubleshooting, Incident work
- Understanding the impacts of Active directory and domains would be helpful and data migration too.
- Installation, configuration and maintenance of windows, hardwares and softwares.
- Ticketing Experience (Client uses Service Now Ticketing) Any ticketing experience, Service Now a plus.)
