Technical Service Engineer

Technical Service for North America Customers

Support technical responses to customers (VOC and Claims)

Support product quality certification (Documentation, sample testing, plant trials)

. Support new product demand development (Inquiry review, product promotion)

. Conduct steel market analysis and steel trend investigation

Requirements

Bachelors or Masters degree in Engineering (preferably in Metallurgy or Material Science)

. 1~3 years of experience in technical services or steel industry (preferred)

. Professional business etiquette and positive attitude

Strong communication skills and customer service oriented

Engineering mindset and problem-solving skills

Fluent in English and Korean with native-level English proficiency

Proficient in MS Office applications

. Ability to travel and a valid driver's license

Benefits

Comprehensive health insurance, 401K, PTO, paid holidays, sick days