Clerical Support

Job: Clerical Support

Location: Malden, MA 02148

Duration: 03+ months

Short Description:

• Working within the Bureau of Special Education Appeals, the Clerk provides administrative support, including record-keeping, filing, and managing forms.
• Responds to inquiries by retrieving information and supports daily office operations efficiently.

Complete Description:

• Working within the Bureau of Special Education Appeals, the Clerk provides administrative support for a state agency operating under court protocols.
• The Clerk is responsible for performing specialized clerical duties, including record-keeping and managing forms and information.
• The role also involves responding to inquiries by retrieving and providing information from filing systems.
• This is a Full-Time temporary position through Sept. 30, 2026.
• This position has designated funding with the possibility of renewal.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assists with receiving and responding to telephone, mail and electronic inquiries from lawyers, paralegals, state agencies in a courteous, efficient and professional manner.
• Communicating effectively with internal and external contacts at all levels, and across all diverse and underrepresented groups; and provides support to its magistrates on Rate Setting cases.
• Providing administrative support, including, handling correspondence, and filing, faxing, photocopying and scanning large volumes of documents.
• Processing incoming and outgoing mails, sorting, stamping, and distributing mail.

QUALIFICATIONS:

• Applicants must possess strong writing, communication, and organizational skills, including proficiency with Microsoft Office, specifically Excel and Word; strong attention to detail; and the ability to work independently, as well as part of a team. Strong work ethic and sound judgment are essential.

EDUCATION:

• High School diploma or the equivalent and four years of secretarial, administrative experience, or an equivalent of combination of education and experience.
• A background as a legal assistant, paralegal or court employee is preferred but not required.

Remarks:

• Strong attention to detail Required 2 Years Communication, and organizational skills Required 2 Years Proficiency with Microsoft Office, specifically Excel and Word Required 2 Years Strong attention to detail Required 2 Years The ability to work independently Required 2 Years