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Application Support Engineer

North Providence, RI
Permanent

Posted

Request-ID: (phone number removed)

Title: Application Support Engineer (Empyrean)
Location: Stamford, CT (Remote)
Duration: 6 Months

Salary Range: $55 - $58/Hour on W2 (Without Benefits).
Applicants must be willing to work on W2.

Job Description:
  • Must Have 4 to 7 years in Application Migration.
  • Must Have overall Experience Required is 6 to 8 years.
  • Provide technical support and maintenance for the Empyrean application, ensuring system stability and performance.
  • Troubleshoot application issues, perform root cause analysis, and implement fixes or enhancements.
  • Assist business users with system usage, data issues, and reporting needs, ensuring high service levels.
  • Support integrations between Empyrean and other enterprise systems, including data validation and reconciliation.
  • Participate in system upgrades, patches, and cloud migration initiatives as applicable.
  • Document technical processes, configurations, and support procedures for knowledge continuity.
  • Collaborate with cross-functional teams to enhance system capabilities and user experience.

Company Benefits & Culture
  • Inclusive and diverse work environment
  • Opportunities for professional growth and development
  • Comprehensive health and wellness benefits

Appreciate your quick response and please feel free to reach me out for any query you may have.

Thanks

Job Type: Permanent

Job ID: 254807739