WC Claims Associate
Posted
Berkley Risk is a member company of W. R. Berkley Corporation, an A. M. Best A+ rated Fortune 500 holding company. Berkley is comprised of individual operating units that serve a defined insurance market segment. Berkley Risk is focused on providing self-insured entities program administration services and insurance operations which can include taking or sharing risk using Berkley paper. This capability allows us to customize both an insurance company option and a purely administrative option for our customers.
Responsibilities:Assist in the processing of workers compensation claims by performing technical and clerical duties as directed by the examiners. Act as assistant to an assigned claims team. Work within a team environment to meet time sensitive filing requirements as well as maintain a current workload.
- Request information from or provide information to the employee, employer, providers, attorneys, co-workers, MN WC Division, third parties, and others as directed. (via telephone, mail, or fax)
- Form completion
- Check issuance and related autopay entry as appropriate.
- Calculation and entry of reserves on assigned Permanently and Totally Disabled claims.
- Maintain a current diary on assigned Permanently and Totally Disabled claims.
- Determine accuracy of employee reimbursement requests.
- Accurate and timely electronic documentation of your work activity
- Resolve issues and inquiries regarding medical treatment bills.
- Resolve claims related address, coding, vendor, and accounting issues.
- Maintain organization of claim files.
- Provide professional customer service to all internal and external customers.
- Additional duties as necessitated by changes in staffing and workflow.
May perform other functions as assigned.
Qualifications:- Minimum one-year work experience or post-high school education.
- Work experience should demonstrate organizational skills, time management skills, multi-tasking skills, verbal and written skills, and detail-orientation.
- Basic PC skills and a working knowledge of Windows environment.
- Ability to type 40 wpm
- 10-Key by touch
- Knowledge of basic math functions with 98% accuracy.
Education
High school diploma or GED
