Shift Lead

Sbarro is seeking a motivated and dependable Shift Lead to help lead our team in a fast-paced restaurant environment. In this role, you will support daily operations, guide team members, and help ensure every guest receives high-quality food and excellent service. If you enjoy leading by example and working in a high-energy team setting, we want you on our team!

Key Responsibilities:

• Lead and support team members during shifts to ensure smooth and efficient restaurant operations
• Delegate tasks and help maintain productivity, teamwork, and positive morale
• Deliver outstanding customer service and resolve guest concerns professionally and quickly
• Ensure all food items meet Sbarro standards for quality, taste, and presentation
• Maintain cleanliness and organization throughout kitchen, prep, and dining areas
• Follow and enforce food safety, sanitation, and health regulations
• Assist with opening, closing, and daily shift procedures
• Support cash handling, register operations, and shift accountability
• Assist with inventory, stocking, and minimizing food waste
• Train and coach new and existing team members on company standards
• Ensure kitchen equipment is operating properly and report any issues to management
• Support management in achieving daily operational goals

Requirements

• Previous restaurant, food service, or customer service experience preferred
• Leadership or supervisory experience is a plus
• Strong communication and teamwork skills
• Ability to multitask in a fast-paced environment
• Positive attitude and strong work ethic
• Ability to stand for long periods and lift up to 50 lbs as needed
• Flexible availability, including nights, weekends, and holidays preferred

Benefits

• Competitive weekly pay
• Flexible scheduling
• Health, dental, and vision benefits available for eligible team members
• Paid time off for eligible employees