Program Manager

Job Responsibilities

• Plans and controls multiple related projects with complex dependencies and shared resources and trains others in the use of planning tools. Applies knowledge by managing project, workstream and related activities while working with business leaders to shape and manage project scope, drive implementation, ensuring sustainable outcomes.


• Develops strong working relationships with business partners, subject matter experts, support functions, and other key stakeholders.


• Assist in team development while holding teams accountable for their commitments, render assistance to remove roadblocks and successfully implement technology projects using Agile framework.


• Ensures project governance is established and observed. Constructs program reporting and tracking framework and benchmarks.


• Escalates issues and risks to appropriate level.


• Recognizes, clarifies, and prioritizes project plan activities.


• Authors effective, clear, concise, and relevant communication for program/project stakeholders, including executive leadership. Communicates difficult and/or complex ideas and presents the appropriate message to senior executives.

Preferred Skills/Experience

• Experience managing project activities for complex, high profile projects that cross several business lines


• Ability to solve complex problems and engage with different levels of stakeholders


• Ability to work independently with minimal guidance


• Excellent communication and project management skills


• Strong analytical and problem-solving skills


• 10 plus years of project/program management experience


• Previo***ing or financial services experience preferred


• Track record of meeting deadlines and problem solving in fast paced and high-pressure situations


• Excellent time management and personal organization skills


• Demonstrated team player in a global team, with the ability to act independently but collaboratively in virtual project teams

Extensive experience in :

• Project Management tools


• MS Office applications/tools


• Jira


• Confluence


• Document management

Subject matter expert in :

• Project control and reporting


• Project planning and organization


• Project management in an Agile framework