Sr Software Engineer
Posted
Our Digital Operations team is looking for a System Eng or Site Reliability Engineer (SRE) who is passionate about the customer experience and has analytical
multi tasking abilities to thrive in a fast paced environment. The SRE is responsible for ensuring that, as new features and applications are introduced to production, essential aspects for reliability such as availability, resiliency, latency, efficiency, change management, monitoring, emergency response, and capacity planning are conducted alongside development of the new features/applications. The SRE will develop automation code
scripts to proactively address customer issues, reduce mean time to repair and improve application availability. The position also includes collaborating closely with feature delivery teams as a bridge between development and operations by applying a software engineering mindset to system administration. This position will split time between operations/on call duties and guiding the development of systems and software that help increase site reliability and performance to deliver business value. The SRE will need intimate knowledge of the current state of data center and cloud infrastructure, CI/CD pipeline tools, Kubernetes, Site Reliability Engineering practices, and ability to implements the plan for desired future state. Attention to detail and strong analytical skills are required, along with a a SCustomer Firsta attitude!
Responsibilities and Day to Day View
Build software to help operations and support teams
Proactively build and implement services to make operations more effective and reduce toil. This includes adjustments to monitoring and alerting to automating scripts and code in production. Candidate can be tasked with building a homegrown tool from scratch to help with issues in software delivery or resolving impacts from outages/incident.
Fix support escalation issues; Optimize on call rotations and processes
Improve system reliability through the optimization of on call processes. Add automation and context to alerts a leading to better real time collaborative response from on call responders. Additionally, update runbooks, tools and documentation to help prepare on call teams for future incidents.
Document a Stribala knowledge
Gain exposure to systems in both staging and production, and take part in work with software development, support, IT operations and on call duties a to build up historical knowledge over time. Instead of silo ing this knowledge, ensure constant upkeep of documentation and runbooks to ensure that teams get the information they need right when they need it.
Conducting post incident reviews
Thorough and transparent post incident reviews to keep teams honest and ensure that everyone is conducting post incident reviews, documenting their findings and taking action on their learnings. Take action items for building or optimizing parts of the SDLC or incident lifecycle to bolster reliability of the service.
multi tasking abilities to thrive in a fast paced environment. The SRE is responsible for ensuring that, as new features and applications are introduced to production, essential aspects for reliability such as availability, resiliency, latency, efficiency, change management, monitoring, emergency response, and capacity planning are conducted alongside development of the new features/applications. The SRE will develop automation code
scripts to proactively address customer issues, reduce mean time to repair and improve application availability. The position also includes collaborating closely with feature delivery teams as a bridge between development and operations by applying a software engineering mindset to system administration. This position will split time between operations/on call duties and guiding the development of systems and software that help increase site reliability and performance to deliver business value. The SRE will need intimate knowledge of the current state of data center and cloud infrastructure, CI/CD pipeline tools, Kubernetes, Site Reliability Engineering practices, and ability to implements the plan for desired future state. Attention to detail and strong analytical skills are required, along with a a SCustomer Firsta attitude!
Responsibilities and Day to Day View
Build software to help operations and support teams
Proactively build and implement services to make operations more effective and reduce toil. This includes adjustments to monitoring and alerting to automating scripts and code in production. Candidate can be tasked with building a homegrown tool from scratch to help with issues in software delivery or resolving impacts from outages/incident.
Fix support escalation issues; Optimize on call rotations and processes
Improve system reliability through the optimization of on call processes. Add automation and context to alerts a leading to better real time collaborative response from on call responders. Additionally, update runbooks, tools and documentation to help prepare on call teams for future incidents.
Document a Stribala knowledge
Gain exposure to systems in both staging and production, and take part in work with software development, support, IT operations and on call duties a to build up historical knowledge over time. Instead of silo ing this knowledge, ensure constant upkeep of documentation and runbooks to ensure that teams get the information they need right when they need it.
Conducting post incident reviews
Thorough and transparent post incident reviews to keep teams honest and ensure that everyone is conducting post incident reviews, documenting their findings and taking action on their learnings. Take action items for building or optimizing parts of the SDLC or incident lifecycle to bolster reliability of the service.
