Technology Analyst

Job Title: Technology Analyst (Salesforce)
Location: Dallas, TX (100% remote with occasional visit thrice in a year for business needs)
Duration: 12+ months Contract only on W2
Interview - 1st round Phone screen, 2nd round virtual interview through Teams
Pay Rate: $55.00/hr to $60.00/hr on W2

Job Overview:

• This opportunity is within the Employee Salesforce Platform Team (Internal facing application).
• Conducts analysis to create quality solutions.
• Ensure solutions are aligned with stated requirements and comply with departmental standards.
• Manage activities to ensure solutions are delivered on-time and within budget.
• Serve as a resource to ensure effective communications to customers or key stakeholders.

Manager primarily looking for (Mandatory needs) -

• Ideally looking for a Salesforce Business Analyst/Technical Analyst with Salesforce Administration
• Techno-functional candidate
• Requirements process/requirements gathering, delivery support
• Primarily supporting the Project Manager with business needs
• Great communication skills

• Apply knowledge and skills of analysis, business processes, tools, domains, project methodologies, requirements definitions, and testing to solve a range of problems
• Partner with other Technology Team members to provide advice or solutions within his or her area of expertise
• Stay informed about current developments within his or her expertise
• Identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Estimate effort and value for solutions
• Apply business solutions with broad level knowledge about technology platforms/architectures
• Verify information and carefully review and check the accuracy of own work using dependency identification processes in technology work
• Establish or follow prioritization process to drive work, completing work with a sense of urgency
• Express ideas, business or technical requirements clearly and concisely in writing using appropriate levels of summary and synthesis
• Monitor program risks, issues, and scope proactively, ensuring the appropriate level of priority, visibility and escalation
• May perform other job duties as directed by Employee's Leaders

• Proficient knowledge of business analysis, process modeling and redesign
• Proficient knowledge of Salesforce Administration
• Proficient knowledge of software development methodologies
• Skilled in partnering, communication, and negotiation in working with various Teams and/or external partners
• Ability to analyze medium to large Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations
• Ability to work effectively in a strong Customer service/team oriented environment
• Ability to research, create, and document requirements, processes, and technical specifications
• Ability to manage and prioritize effectively multiple and widely varied work streams/tasks
• Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work; able to mentor others to do the same
• Ability to teach and mentor others concerning technical and business subjects