Engineering Tech II

Job Description

Supports resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders.

As an Engineering Technician II, you will:

• Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management
• Troubleshoot plumbing issues, make repairs, and replace fixtures and piping as needed
• Diagnose, replace, and repair minor electrical components such as receptacles and ballasts
• Troubleshoot and repair appliances and household fixtures
• Understand HVAC systems and perform basic preventive maintenance and diagnostics
• Repair interior and exterior walls, wall coverings, and ceilings, including texturing, painting, and caulking
• Repair or replace tiles, grout, vinyl, and carpet as required
• Work with pools, spas, and water features, including chemical balancing and cleaning tasks
• Participate actively in procurement and inventory processes to ensure materials and tools are available for work
• Operate resort operations devices and software effectively (HotSOS and other applicable systems)
• Communicate professionally through radios, phones, emails, and verbal interactions
• Perform maintenance and cleaning tasks as required by resort management
• Safely use hand tools, power tools, and battery-powered tools required for the job
• Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment)
• Follow safety guidelines and practices
• Recognize and identify potential safety hazards on the property
• Communicate and interpret guest needs through positive interactions toward resolution
• Adhere to all CFI/Westgate Resorts policies and procedures
• Always represent Westgate Resorts professionally through appearance, attire, and behavior
• Perform other tasks as assigned by resort operations leadership

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.