Support Programmer

Overview:

We need your talent!
Waters Corporation is currently seeking a Support Programmer to join our Clinical LIMS team based in Golden, Colorado.

Our work has real-world impact. Our market-leading Clinical LIMS platform,OMNI-Lab, is used globally to support newborn screening programs in hospitals, helping detect life-threatening conditions early and improve outcomes for infants around the world.

If youre passionate about building high-quality software and want your work to directly support life-saving healthcare systems, wed love to hear from you.

You will workin a fast-paced, agile environmentand engage in technical discussions, participate in technical designs, demonstrate problem-solving abilities, and present and share ideas through global collaboration.

Responsibilities:

What Youll Do:

As part of our agile and collaborative team, you will:

• Providetechnical supportto customers, logging issues and ensuring timely resolution
• Diagnose, troubleshoot, and resolvesoftware defects and production issues
• Design, develop, test, and maintainscalable full-stack solutions
• Collaborate with engineers, product specialists, and global teams to deliver new features
• Participate intechnical design discussionsand contribute innovative ideas
• Supportend-to-end feature development, from concept through deployment
• Help maintain theperformance, stability, and integrityof our Clinical LIMS platform
• Escalate and coordinate customer issues with the appropriate teams as needed
• Ensure software quality throughrigorous testing and code reviews

Qualifications:

Basic Qualifications

• Bachelors degree in Computer Science or a related field (or equivalent experience)
• 1+ years of experience building and supportingcomplex, large-scale applications
• Experience working in acustomer-facing or support-focused role
• Strong problem-solving and debugging skills

Preferred Qualifications

• Experience inclinical laboratory environments(e.g., newborn screening, microbiology)
• Familiarity withIntersystems Ensemble\IRIS
• Hands-on experience with modern web technologies (Angular, HTML, CSS, Javascript, Intersystems/cache, SQL)
• Strong written and verbal communication skills
• Ability to thrive in afast-paced, agile environment
  

Benefits

• Paid parental leave
• Parental leave
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance

Company Description:

Waters Corporation (NYSE:WAT)is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state,and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status,or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

Key Words:Software Programmer Development Intersystems SQL Customer Support LIMS LIS Clinical Newborn Screening Laboratory