IT95 IT Manager

Job Title: IT Business Relationship Manager (BRM)

Location: Fort Worth, Texas, USA

Employment Type: Contract

About the Role

We are looking for a motivated professional with strong Oracle Cloud ERP (or similar) functional knowledge to join our client's team in the supply chain sector. In this role, you will contribute to the delivery, orchestration, and continuous improvement of services across Galderma's ERP and local application landscape.

Responsibilities

• Support day-to-day IT operations for Oracle Cloud ERP and local applications by monitoring system health, validating data flows, and ensuring stable business operations.
• Coordinate incident resolution by gathering requirements, replicating issues, and communicating business impact to technical teams for timely resolution.
• Perform as an IT partner for Supply Chain, Operations, and Finance, helping clarify business needs and convert them into functional IT requirements.
• Support release planning by coordinating business testing activities, preparing test cases, validating results, and ensuring business readiness.

Requirements

• Bachelor's degree in Information Technology, Business, or a related field, or equivalent professional experience.
• 4-7 years of professional experience in a similar IT operations or application management role, spanning multiple business functions and processes, including Finance and Supply Chain.
• 23 years of IT Service Management experience in a Cloud ERP environment.

Preferred Qualifications (if any)

• Experience with Oracle Fusion Cloud ERP or similar systems.
• Knowledge of Middleware and integration platforms (e.g., Boomi, Oracle Integration Cloud).
• Hybrid work model (3 days onsite / 2 days remote)

Who We Are

SGF Global is an integrated talent solutions provider, offering staffing, recruitment, Employer of Record (EOR), nearshore, and consulting services across a wide range of industries in 35 countries. Were a dynamic, people-first organization where fresh ideas are always welcome. Our culture is built on collaboration, innovation, and a genuine passion for helping people grow. At SGF Global, smiles are part of the dress code, and every voice matters.

Are you looking to join an organization where your ideas are valued, your growth is supported, and your work makes a global impact?

• Explore opportunities
• Grow your career
• Be part of something global
• Your future starts here.