Operations Analyst T3
Title: Operations Analyst
Location: Fully Remote (EST Hours) / Newtown Square, PA 19073
Duration: 6+ months
Key Responsibilities
Go-To-Market Support
Sales & Stakeholder Support
Required Qualifications
Preferred Qualifications
Location: Fully Remote (EST Hours) / Newtown Square, PA 19073
Duration: 6+ months
- We are seeking a Revenue Operations Contractor to support initiatives across go-to-market, adoption & consumption and reporting & analytics. This role will partner closely with Sales, Customer Success, and Revenue Operations leadership to ensure data accuracy, operational execution, and actionable insights that drive revenue outcomes.
- The ideal candidate is hands-on, analytically strong, and comfortable operating in fast-moving, ambiguous environments.
Key Responsibilities
Go-To-Market Support
- Support Business Partners with ongoing GTM execution including account and territory assignments within our planning and CRM tools.
- Document recurring questions, insights, and processes to improve field self-service and scalability
- Adoption & Consumption
- Track and analyze adoption and consumption metrics to identify trends, risks, and growth opportunities
- Support stakeholders with insights related to usage, consumption-based revenue, cACV, and customer health
- Identify early signals related to churn risk, renewal likelihood, or expansion opportunities
- Help drive awareness and adoption of dashboards, tools, and reporting among business users
Sales & Stakeholder Support
- Act as a point of contact for sales and field questions related to consumption, reporting, and performance
- Provide data-backed answers to ad hoc questions from Sales Leadership, Customer Success, and Revenue Leadership
- Document answers to frequently asked questions to share with the broader team
- Reporting & Analysis
- Analysis of contribution, attainment, growth across our partner and solution areas.
- Perform ad hoc analysis to answer business-critical questions and support decision-making
- Synthesize complex data into clear, actionable narratives for non-technical audiences
- Contribute to continuous improvement of metrics, definitions, and reporting standards
Required Qualifications
- Experience in Revenue Operations, Sales Operations, Business Operations, or Analytics
- Strong hands-on experience with reporting, dashboards, and data analysis
- Familiarity with go-to-market motions, sales processes, and revenue performance metrics
- Experience working with usage, adoption, or consumption-based metrics
- Ability to communicate insights clearly to both technical and non-technical stakeholders
- Comfortable working independently in a fast-paced, evolving environment
Preferred Qualifications
- Experience supporting CRM and revenue systems (e.g., Salesforce or similar platforms)
- Exposure to SaaS or technology revenue models
- Prior experience in contractor or project-based RevOps roles
- Strong documentation and process improvement mindset
