Forward Deployed Engineer

Job Description

About the Role

As a Forward Deployed Engineer, youll work directly with IFS Acquired organizations to deliver custom, production-ready AI solutions that solve real-world problems. Youll lead the design and deployment of intelligent agents across business workflowsowning everything from discovery and prototyping to configuration, testing, and launch.

This is a fast-paced, hands-on role that combines engineering, customer collaboration, and applied AI. You will serve as a critical link between our product and the customers needsensuring rapid value delivery and laying the foundation for long-term success.

What Youll Do

• Partner with acquired companiesto scope and implement AI Agent use cases across complex workflows
• Tune agent behavior and logic to deliver measurable outcomes (e.g., lower costs, increase in efficiency,fewer errors)
• Troubleshoot deployments and iterate quickly to ensure performance, accuracy, and user adoption
• Document technical decisions and hand off stable deployments