Geospatial Technical Specialist

About SparkPNT

SparkPNT,asubsidiaryofSparkFunElectronics, isdedicated to advancing Positioning, Navigation, and Timing (PNT) technology. Since developing our first high-precision surveyor in 2020,SparkPNThas been on a mission to makecutting-edgePNT solutions accessible for precision applications. Our product line includes a range of surveying devices, reference stations, and timing solutions designed to deliver centimeter-level accuracy.

We'researching for a Geospatial Technical Specialist to join our team. If youhave an entrepreneurial spirit andlike the idea of rolling up your sleeves, learning new skills, and tackling a wide variety of challenges,this role may be a match for you.You'llwork closely with our founder, not only supporting customers and solving technical problems, but also helping shape new products and business processes. In this startup environment,you'llwear many hatsengineering, customer support, documentation, and product developmentall while having a direct impact on our growth and success.

SparkPNT's Next Geospatial Technical Specialist

This position will provide technical supportfrom pre-sale technical discussions through post-sale implementation and troubleshooting.This rolewill also contribute to documentation, product feedback, subscriptions, and operational processes as the business grows.

If you enjoy solving complex positioning challenges and helping customers succeed withgeospatialtechnology, this role offers the opportunity to have a direct impact on a rapidly expanding field.

Essential Job Functions

1. Technical Customer Support (primary role)

• Providepre-sales technical guidanceto customers evaluatingSparkPNTsolutions
• Support customers duringintegration, configuration, and deployment
• Troubleshoot GNSS, RTK, and correction service issues
• Assistcustomers with hardware setup, firmware updates, and system tuning
• Help translate customer needs into technical solutions

2. Documentation and Education

• Help customers and developers understand how to deploySparkPNTsolutions effectively
• Develop and improve troubleshooting resources and tutorials
• Develop use cases/case studies for various product applications

3. Product Feedback and Development

• Provide feedback from real-world deployments to product and engineering teams
• Help prioritize product improvements based on customer needs
• Participate in testing new hardware and firmware
• Assistwith field testing and performance validation
• Support product development, production, and testing as needed

4. Systems & Operations

• Assistwithsubscription and service supportasSparkPNTexpands correction services
• Help refine support workflows, onboarding processes, and customer success systems
• Contribute to a collaborative startup culture where team members take on multiple roles as needed

Requirements

Qualifications

• Background ingeospatial engineering, geomatics, robotics, or related technical field
• Experience working withGNSS, RTK, or positioning technologies
• Familiarity with geospatial tools such as:
• GIS platforms
• Mapping tools
• Correction services
• GNSS configuration software
• Preferred: experience with GIS data collecting softwareas listed here
• Strong troubleshooting and analytical skills
• Ability to communicate complex technical topics clearly
• Comfort working directly with customers and developers

The ideal candidate:

• Istechnically curious and hands-on

• Enjoys solving real-world positioning problems

• Is comfortable wearingmany hats in a startup environment

• Has anentrepreneurial mindset

• Takes ownership and helps build processes as the company grows

Ifyou'reexcited aboutgeospatial technology and helping customers succeed with precision positioning,wedlove to connect.

Benefits

SparkPNT Benefits & Perks

At SparkPNT, we ask a lot of our employees, and thats why we give so much in return. Here are just some of the benefits:

• Competitive salary (salary range for this position is $(phone number removed) per year)
• Medical/dental/vision plan
• Matching 401(k)
• Flexible Paid Time Off Policy
• A casual dress code for you
• Dogs - yes, we bring dogs to work
• Full gym with climbing wall. If thats not your style we offer a monthly gym stipend
• We have a great employee discount and opportunities to create and share content with the SparkPNT community
• Paid Parental Leave
• Paid time to volunteer
• EcoPass (public transportation pass)
• Summer BBQs, work parties, and more!