Enterprise Account Management D2

Join Our Team in the Heart of New York City!

Are you ready to be part of a dynamic team in the bustling city of New York? We are seeking a dedicated professional to join our Enterprise Account Management team. This role offers the opportunity to work in a vibrant environment, contributing to the success of our marketplace operations.

As a key member of our team, you will:

• Onboard new locations to DoorDash, collaborating with cross-functional teams to ensure successful activations.
• Support the team with inbound requests related to menu and catalog, resolving issues efficiently.
• Manage monthly and quarterly accounting reports for self-delivery merchants.
• Handle all aspects of Jira/ticket management, including catalog, integrations, analytics, and data engineering.
• Generate weekly reporting emails and handle ad hoc reporting requests.
• Run test orders and troubleshoot technical issues to ensure seamless operations.
• Address backend invoicing issues and resolve merchant pain points.

Requirements

• Experience managing multiple outstanding issues/tickets simultaneously.

Preferences

• Familiarity with Salesforce and Jira.
• Strong analytical and problem-solving skills.

Ready to take on this exciting opportunity? Apply now and be part of our growing team!

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Enterprise Account Manager - Join Us in NYC!

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