Compute Engineer

Requirement:

Hands-on Implementation / installation experience on server hardware platforms such as Dell x86 servers, HPE Gen9 and Lenovo think systems rack servers.

• Expertise in system administration (Linux, Windows, ESX)

• Expertise in configuring devise console iDRAC, XCC and ILO

• Experience in troubleshooting and resolving iDRAC, XCC and ILO issues

• Experience in server rack and stack, hardware configurations, power requirements of physical servers.

• Experience with server backend cabling and network cabling

• Experience in (HPE Integrated Lights-Out_iLO) and Integrated Dell Remote Access Controller (iDRAC) management

• Configuration of firmware, utilities and drivers

• Able to troubleshoot bugs, configurations errors and coordinate with the OEMs and product teams for open tickets

• Excellent troubleshooting skills on HPE, Lenovo & Dell

• Through knowledge of server hardware components including HDD, Network interface, HBA cards, Memory,UEFI etc.

• Expertise in server management software such as Dell Open Manage, HPE OneView smart update manager.

• Experience in replacing CPUs, DIMMs, power supplies, or other server hardware.

• Basic knowledge of VMWare and virtualization

• Certifications in one or more of the following server hardware HPE, Dell, Lenovo.

• Remote hands-on expertise on server hardware and deployments

Scope of Services, SLAs, and KPIs

Requires traveling to sites

• Engineers also need to provide support for server pre and post installation tasks for other regions, if they are not fully occupied

• Work can also include server hardware upgrades, fault resolution, fault reporting on non-live servers.

• Travel between Data Centres as and when required.

• Knowledge of Dell, Lenovo and HPE x86 technology essential.

• Knowledge of Smarts (propriety ticketing tool) , ServiceNow, NLyte, Appeture, Teams, Outlook, Zoom.

Outcome or Critical Deliverable

• Outcome is servers physically installed, Firmware updated, Prechecks carried out, troubleshooting performed both during and after initial handover to customers.