Customer Project Manager

Job Description

Key tasks & responsibilities:

• Responsible for project management deliverables (Project initiation, implementation and closure.).
• Responsible for achievement and maintenance of project targets and KPIs (on time, on spec, on quality, on budget/ profit, customer satisfaction).
• Drive initiatives to maintain and improve commercial performance. (EBIT, EBIT hunting, change management, resource/sample profitability, etc.)
• Monitor and control project execution, define and implement countermeasures.
• Maintain accurate project status reports and present updates to leadership.
• Lead interdisciplinary project teams.
• Foster strong team and customer satisfaction through clear, consistent communication.
• Act as the primary point of contact for customers and all project stakeholders.
• Organize and lead customer and internal meetings to ensure the project deliverables fulfill project objectives.
• Coordination of Hardware/Software deliveries to support customer milestones, including delivery of samples and series release.
• Oversee successful product launches.
• Perform and lead for risk management, quality management and problem resolution management, including the identification, analysis, implementation and evaluation of measures together with the cross functional team.
• Coordinate change management, including requirement management, estimation and quotation.
• Adherence to company guidelines, policies and legal terms.