Customer Service Representative

Job Description

Position Overview

We are seeking a friendly and professional Customer Service Representative to assist customers with inquiries, appointment scheduling, and service-related communication. This role helps ensure a positive customer experience while supporting daily office operations.

Key Responsibilities

• Respond to customer inquiries via phone, email, and in person
• Schedule consultations, appointments, and follow-up communications
• Maintain accurate customer records and documentation
• Provide updates regarding services and scheduling when appropriate
• Resolve routine customer concerns professionally and efficiently
• Coordinate communication between customers and internal teams
• Support administrative and office tasks as needed