MSP IT Project Engineer Hybrid Work

About the Role

Were looking for a technically skilled and motivated individual to join our team. Youll work on client implementations ranging from structured IT projects to helpdesk tickets, reporting to Milford, CT for in-office work, clients in the area for on-site client support, and some remote work.

What You'll Do

Execute technical implementations, migrations, and upgrades for client environments

Complete scoped project tasks such as server deployments, firewall replacements, cloud migrations, and network upgrades

Participate in new technology rollouts and infrastructure changes

Support and implement technologies including:

o Microsoft 365, Azure, Windows Server

o Virtualization platforms (VMware, Hyper-V)

o Network infrastructure (LAN/WAN, switches, firewalls, wireless systems)

o SonicWall, Meraki, Unifi, Ruckus

Communicate progress, blockers, and changes clearly with internal stakeholders and client contacts

Document technical work and client environments using IT Glue

Use Halo PSA for task management and time entry

Use Ninja RMM for endpoint visibility and remote access

Perform onsite work as needed to complete implementation tasks

Be flexible with hours some after-hours work may be required for cutovers or client scheduling

Youre a Good Fit If You:

Enjoy solving problems and learning new technologies

Can work independently but thrive in a team environment

Communicate clearly with both technical teams and end users

Are detail-oriented and committed to documentation

Are flexible and dedicated willing to work after hours when needed to get the job done

Position Details

Job Type:Full-time

Location:Milford or Bridgeport Connecticut for onsite work. | Remote

Schedule:8-hour shifts, Monday to Friday, with occasional after-hours work as needed

Job Type: Full-time

Requirements

Ideal Background

Strong foundational knowledge of Microsoft and networking technologies

Interest in long-term technical growth

Strong documentation and communication skills

Certifications that help you stand out (but are not required):

Microsoft (AZ-104, AZ-800, MD-102, SC-300)

Cisco CCNA or equivalent

SonicWall SNSP or Fortinet NSE 5

VMware VCP

Google Workspace Administrator

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance