DevOps & Site Reliability Lead-Retail Devops

Job Title: DevOps & Site Reliability Lead-Retail Devops
Duration- Fulltime Permanent
Location: Deerfield IL, 60015 (Onsite from Day1)
Job Description:
Must Have Technical/Functional Skills
Cloud & Platform Engineering (Expert Level)

• Deep expertise in Microsoft Azure, including:

o Compute (VMs, App Services, Azure Container Apps)
o Containers & Orchestration (AKS, Docker)
o Networking (VNETs, Private Endpoints, Application Gateway, Load Balancers)
o Storage, Azure Key Vault, Azure Monitor, Log Analytics

• Proven experience designing enterprise-grade, highly available cloud platforms
• Strong understanding of hybrid and multi-cloud architectures (AWS / GCP exposure preferred)

DevOps & Engineering Excellence

• Advanced experience with Azure DevOps and CI/CD pipeline architecture
• Infrastructure automation using Terraform (modules, state management, governance)
• Strong scripting skills (PowerShell, Bash)
• GitOps concepts, branching strategies, release orchestration
• Site Reliability Engineering (Leadership Level) Ownership of platform reliability, resiliency, and performance Definition and governance of:

o SLIs, SLOs, SLAs
o Error budgets and reliability metrics

• Advanced observability strategy, designing and implementation:

o Metrics, logs, traces, alerts, dashboards using Dynatrace

• Incident response leadership, RCA facilitation, and long-term remediation planning Experience operating 99.9% 99.99% availability systems

Containers, APIs & Integration

• Leadership-level experience with AKS-based platforms, ingress, and scaling strategies
• Understanding of microservices, API-led and event-driven architectures
• Familiarity with Azure Integration Services (Service Bus, Event Hub, API Management)

Security, Compliance & Cost

• Secure cloud design using Key Vault, managed identities, RBAC
• Cost optimization (FinOps mindset) across cloud infrastructure

Roles & Responsibilities

• Act as Lead SRE for client's Retail platforms, owning reliability and stability outcomes
• Define and enforce SRE standards, best practices, and operating models
• Architect and govern highly available, scalable cloud platforms
• Lead the design and implementation of CI/CD and IaC strategies
• Establish proactive monitoring, alerting, and incident prevention mechanisms
• Own major incident leadership, RCA execution, and corrective action tracking
• Partner with application, security, and architecture teams to build reliability by design
• Drive automation to reduce toil and improve operational efficiency
• Mentor and coach SRE and DevOps engineers across teams
• Influence roadmap decisions with a reliability, scalability, and cost lens