Project Coordinator

JOB DESCRIPTION
1. Explain what the scope of the work/project is? Project Overview, deliverables (what is this person responsible for).
This role supports the On Site Solar program and is an operational, high volume application processing position. The contractor works primarily in the Salesforce portal, managing and processing customer solar interconnection applications.
Key responsibilities include:
Running Salesforce reports
Processing and moving applications through defined workflow stages
Responding to installer questions within the portal (Chatter comments)
Assisting with process improvement and efficiency opportunities
Supporting both Colorado and Minnesota operating companies through cross training
2. What does a typical day look like?
Working primarily in the Salesforce portal
Running reports and distributing work assignments
Processing applications from one stage to the next
Responding to installer questions via portal comments
Collaborating with senior team members on assignments
Attending limited meetings (goal is minimizing meetings to allow focus time)
Occasionally meeting with high volume installers (e.g., bi monthly working sessions)
Rare communication directly with customers
6. Describe work environment / team culture (supportive/collaborative, teamwork or individual contributor)?
Highly collaborative
Strong team culture despite remote work
Daily virtual questions calls where:
Newer team members bring issues
Senior team members provide guidance
Emphasis on teamwork, learning, and escalation when appropriate
Remote first with one day per week onsite
Focus on helping team members feel supported rather than isolated

7. Can you elaborate on any potential risks or safety considerations associated with this role, particularly if the responsibilities extend beyond a standard desk or office environment?
Office Environment
9. What are the work hours/shift (standard, evening, full time/part time, OT required, on-call for 24/7 operation)?
Standard business hours
Overtime available but not expected
Typically offered only when the team is short staffed
Limited to 1 3 hours occasionally
Overtime is optional, not the norm
1. What are the top 3-5 skills and qualifications (technology/application/software, etc.) required?
Salesforce or CRM experience (high volume processing)
Experience working in shared queues
Microsoft Office proficiency
Comfort with integrated systems (e.g., Salesforce + billing systems)
Ability to manage repetitive, detail oriented work accurately
2. What non-technical skills are necessary (i.e., such as communication, problem solving, team player)?
Customer centric mindset
Strong problem solving skills
Team oriented
Willingness to learn and grow
Good communication skills
3. Ideal candidate background and how many years required?
Prior experience in:
Salesforce/CRM environments
Customer success or operations roles
Backgrounds vary widely; no single industry required
Bachelor s degree mentioned as typical but not emphasized as a hard requirement
4. Are there any specific companies you like to see on a candidate's resume?
No.
The manager emphasized that candidates have come from many different industries, all of which can be successful in this role.
5. Are there any certifications that the candidate must possess? N/A
6. Are there any preferred or "nice to have" skills?
Solar industry experience
IT or systems oriented background
Experience with SAP (nice to have)
Comfort navigating system integrations
1. What is the location of the contract assignment (Full time onsite, hybrid percent of time on site/home or, are you open to fully remote)? If the resource is expected to be onsite, can you confirm if the resource can park on property/in the ramp?
Remote with one onsite day per week
Typical onsite day: Wednesday
Locations:
T3 (Denver)
401 Nicollet (Minneapolis) also acceptable
Gathers, analyzes, translates and delivers information in clear, concise and meaningful formats based on specific project and/or program requirements and according to established project management standards. Provides the project manager support and assistance in scheduling, documentation, communication and cost management. Updates the project plan. Assists in information collection and validations. Provides input to project research information. Facilitates collaborative documents and data stores. Helps prepare status reports and presentations. May coordinate the activities of a project sub team and/or project activities to the extent those efforts might affect completion of assigned tasks. Excellent oral and written communication skills are required. Must have strong knowledge of MS Office.

EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.