Role Mainframe zOS Support Engineer

Our client, is a IT Services and Consulting company, is looking for a Role Mainframe zOS Support Engineer for their Phoenix, AZ / Hybrid/Remote location.

Responsibilities:

• Monitor zOS system health, performance, and batch processing.
• Handle severity incidents, service requests, and production issues.

Batch Operations & Scheduling

• The Mainframe zOS Support Engineer will be responsible for providing end to end support for the FLS projects mainframe environment.
• The role involves monitoring, troubleshooting, incident & problem management, batch operations, system health checks, and coordination with application and infrastructure teams to ensure high availability and stability of the mainframe ecosystem.

Mainframe Production Support

• Monitor zOS system health, performance, and batch processing.
• Handle severity incidents, service requests, and production issues.
• Perform root cause analysis (RCA) and implement permanent fixes.

Batch Operations & Scheduling:

• Support JCL executions, batch job monitoring, and troubleshooting ABENDs.
• Work with scheduling tools (Control M, CA 7, OPCTWSbased on project scope).

System & Application Support:

• Coordinate with application teams for deployments, changes, and fixes.
• Ensure smooth functioning of CICS, DB2, MQ, VSAM, datasets, and related subsystems.

Problem, Change & Incident Management:

• Follow ITIL processes for change, incident, and problem management.
• Participate in CAB meetings and ensure compliance with audit standards.

Environment & Performance Management:

• Conduct daily/weekly health checks for zOS, CICS, DB2, and storage.
• Identify system performance bottlenecks and optimize job runs.
• Stakeholder Communication

Requirements:

• Core Mainframe Skills
• zOS operations and system monitoring
• JCL, TSOISPF, SDSF
• VSAM, DB2, CICS, MQ, FTPSFTP
• RACF (basic understanding)
• Years of Experience: 10.00 Years of Experience

Skills:

• Category Name Required Importance Experience
• IaaS:Mainframe Prod Control ESP Batch Operations Yes 1
• IaaS:Mainframe Services Mainfra auto eng-IBMSAforz/OS Yes 1
• Platforms and OS z/OS Yes 1

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities