ERP System Analyst

POSITION SUMMARY

As the ERP Systems Analyst (Accounting SME), serve as the primary Finance/Accounting point of contact for our Microsoft Dynamics 365 Business Central implementation. Provide day-to-day support for the implementation and ongoing operation of Microsoft Dynamics 365 Business Central, with a focus on Finance and close-critical processes. This role assists the implementation partner, internal ERP/BI team, and Finance stakeholders by helping with data migration, configuration validation, Tier 2/3 user support, testing, and project coordination. The role is a contributor and SME resource, not a project lead.

Requirements

WHAT YOU BRING (MINIMUM JOB QUALIFICATIONS)

• Bachelors degree in Information Systems, Accounting, Finance, Business Administration, or equivalent experience
• 3+ years in ERP support, ERP implementation, or finance systems roles
• 2+ years of hands-on experience with Microsoft Dynamics 365 Business Central or Dynamics NAV
• Manufacturing industry experience, with working knowledge of BOMs, routings, and their financial impact in the ERP (inventory valuation, WIP, variances, PPV)
• Working knowledge of accounting fundamentals: journal entries, accruals, reconciliations, month-end close
• Strong Excel skills for data validation, mapping, tie-outs, and reconciliation support
• Strong written and verbal communication skills across Finance, IT, vendors, and operations

Preferred Qualifications

• Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate (MB-800)
• Prior experience supporting an ERP implementation, upgrade, or go-live (UAT, cutover, hypercare)
• Experience with ERP data migration tools and Excel-based load/edit utilities
• Familiarity with Power BI and/or SQL for report validation and troubleshooting (report development not required)

WHAT YOULL DO (OTHER ESSENTIAL JOB DUTIES AND RESPONSIBILITIES)

Business Central Implementation Support (Primary)

• Serve as a day-to-day Finance point of contact for the BC implementation, supporting the implementation partner and internal ERP/BI team
• Assist with configuration of core modules (GL, AP, AR, Fixed Assets, Bank/Cash Management, Inventory, dimensions, posting setup, approvals/workflows) under the direction of the implementation partner and ERP team
• Help review design and configuration choices that impact Finance, close stability, and reporting; flag concerns to the ERP team and implementation partner
• Support the cleaning, mapping, and migration of legacy data into Business Central using configuration packages, RapidStart, and Excel-based tools
• Support Finance execution through key milestones:
• UAT & regression: help coordinate Finance testing, assist in defining scenarios (including edge cases), log defects, verify fixes, and support Finance sign-off
• Cutover: assist with trial conversions, help validate opening balances and master data, and support subledger-to-GL and trial balance tie-outs
• Go-live & hypercare: help triage issues, escalate fixes to ERP/IT/vendor teams, communicate workarounds, and support stabilization of Finance operations

End-User Support

• Provide Tier 2/3 support for end-users, helping troubleshoot system issues and answer how-to questions
• Help triage Finance-related tickets (how-to vs. defect vs. data vs. access vs. reporting); resolve straightforward issues and escalate others to ERP/IT/vendor teams
• Help reduce repeat issues through root-cause follow-up, lightweight documentation, and user guidance

Project Coordination & Documentation

• Help maintain project plans by updating timelines and milestones
• Document key decisions, risks, and action items; contribute status inputs for stakeholders
• Maintain project documentation in SharePoint/Teams with proper version control
• Help coordinate training logistics and ensure accessibility of training materials and recordings

PHYSICAL REQUIREMENTS

• Must be able to stand, walk, stoop, kneel, crouch, climb, balance, and reach
• Regularly lift and/or move up to 25 lbs.
• Occasionally lift and/or move up to 50 lbs.

WORKING CONDITIONS

• Duties are performed primarily in a smoke-free manufacturing environment
• We pride ourselves on maintaining a clean and organized environment, fostering a sense of pride and ownership in our space.
• Our culture is rich in diversity, quality, safety, fun, and respect, creating a vibrant and inclusive atmosphere.
• We are dedicated to professionalism and growth, continually striving to improve and excel in all we do.

Benefits

ProCaps provides :

• A competitive salary!
• Top-Tier Medical, Dental & Vision Coverage - $0 when you qualify for the Wellness Program!
• Paid Time Off, Eight (8) Company Holidays
• 401(k) with Company Match up to 4.5%
• 100% Company Life Coverage
• 100% Short Term Disability Coverage
• Gym Membership Reimbursement
• Vitamin Allowance + Discounts
• Company-Funded Health Savings Account ($1,600/year)
• Cash Reward Employee Referral Program
• Pet Insurance
• Fantastic work environment that focuses on Safety, Quality, Community, and amazing people. We hire top talent and celebrate the ingenuity and tenacity of our team members and leaders!