Operation Expert

Posted by SwiftX Inc.

Ontario, CA

Permanent

Support day-to-day logistics operations through data analysis and operational reporting, while continuously learning how data is used to drive operational decisions.

Learn to build and improve analytical models related to workforce efficiency, hub performance, and site evaluation, with guidance from senior team members.

Participate in developing, testing, and maintaining data tools or scripts that support operational workflows such as parcel sorting, routing, and productivity tracking.

Collect, clean, and analyze logistics data (e.g., volume, on-time performance, labor hours) to identify trends, issues, and improvement opportunities.

Actively collaborate with operations and management teams to understand business processes and gradually translate operational needs into data-driven solutions.

Continuously improve understanding of logistics operations, data systems, and KPIs through hands-on work, feedback, and self-driven learning.

Assist in preparing dashboards, reports, and presentations to clearly communicate operational insights and performance metrics.

Requirements

Bachelors or Masters degree in Data Science, Computer Science, Logistics, Business Analytics, or a related field.
35 years of experience in the last-mile delivery or logistics industry, with prior experience leading or supervising operational teams.

Comfortable working with data and willing to learn how to identify patterns, risks, and improvement opportunities.

Interest in logistics or warehouse operations; prior exposure is a plus but not required.

Ability to take feedback well, adapt quickly, and grow into more independent analytical responsibilities over time.

Foundational programming skills in Python, R, or SQL; experience from coursework, projects, internships, or entry-level roles is acceptable.

Must be bilingual in Mandarin and English

Benefits