Implementation Consultant

Position Purpose:

The Implementation Consultant works within the Orion Health Professional Services Group (PSG). The role will install and configure software and hardware components to provide an effective solution to the client. They will liaise with and provide support to the client during the implementation. The Implementation Consultant willfacilitateknowledge transfer to the client. The role will apply knowledge and experience to the diagnosis and solving of problems and issues. As part of the project team, they willinteract with the Project Manager and Project Team to ensure the solution is delivered on time and meets or exceeds the requirements of the customer.

Success in this Role looks like

• Successful reviews of configuration and architecture with Technical Manager and/or Project Manager

• Deliver functioning technical solutions within scope, quality and timelinesestablishedin the project plan and Statement of Work

• Resolve post project issues; positive feedback from clients and PSG colleagues

Business Unit:

• Professional Services Group (PSG) - This unit contributes to Orion Healths purpose by enabling client success by providing professional consulting,implementationand project management services to customers to enable the implementation of Orion software as complete solutions or as part of solutions

Key Relationships:

• Project Manager/Director, Development Teams, Project Teams, and External Clients are keyin order toensure transfer of knowledge and OPEN communication behaviours

Essential Functions:

• Design, configure, test, and document applications based on projects functional and business requirements including front-end design, database design, configuration of hardware and applications

• Maintain and document code/configurations to ensure proper versioning

• Participate and/or execute the multiple stages of testing (i.e. Unit, System, Integration, Performance, Regression)

• Understand RDBMS and perform data extractions,conversionsand manipulations

Project Delivery:

• Preparation and maintenance of technical documentation for project team and client deliverables

• Installation/deployment of completed software or demo products

• Review/provide feedback on proposed solutions to be implemented

• Research technology required for projects to aid in software selection and troubleshooting system errors

Post-Implementation Support:

• Assistwith transitioning and operationalizing the implemented solution with the support team

• Maintenance, performance tuning, and support of implemented software products

Teamwork:

• To deliver these services in a professional manner

• To provide technical support andassistanceto other implementers and implementation sites

• Attend meetings and advise the project manager and solutions architect on technical issues, including enhancement feasibility and impact, estimates for changes, and status of current work

• Support the architect in technical decisions and analyses: hardware, software, and application and architecture design

Behavioural and Technical Capabilities:

• Perseveres in drive for results even when faced with difficulties and setbacks

• Displays a strong task driven focus

• Efficiently develops and implements plans toaccomplishgoals

• Demonstrates a sound understanding the IT industry, development languages and has advancedproblem solvingskills

• Speaks,writesand presents effectively utilising correct English grammar and sentence structure at all times

Relevant Experience:

• 3-5+ years of implementation experience, application of structured implementationmethodology, communicating technical issues tobusiness people, and business issues to technical people

• Proven ability to understand and implement multi-componentintegrated solutions

• ETL experience with data from various source systems

• Experience with healthcare EDI transactions (X12,HL7or CCDAs)

• Any experience with RDBMS to NoSQL datastore migrations including schema denormalization (flattening)

• NoSQL (key/value, columnar, document) based data modelling, Cassandra is an advantage

• Experience using Talend as an ETL tool is an advantage

• Web Technologies such as: HTTP, HTML, Web Services, XML/XLST, J2EE,.net, Java/Java Scripting

• System to System messaging: Structured Messaging (particularly XML,HL7x12 an advantage) & Message queuing (particularly JMS)

• RDBMS Database Technologies: SQL Query Writing, SQL Tuning, Microsoft SQL Server & Oracle platforms (must have experience with one, both is an advantage)

• Understanding of UML Modelling, and Multi-Tier Architectures

• Working knowledge of Server Operating Systems, TCP/IP, Clustering and Load Balancing, Issue/ Defect Tracking tool exp

• Proven technical analytical andproblem solvingskills

• Position requires up to25% travel

Education and Qualifications:

• Bachelors Degree in Computer Science, Software Engineering, a related field, or equivalent experience plus relevant IT implementation or ETL experience