Salesforce Development & Data Systems Associate

Ideal for recent undergraduate or graduate-level candidates with Salesforce back-end development experience.

Position Summary

The Salesforce Development & Data Systems Associate provides technical support for the design, maintenance, and enhancement of Umojas Salesforce infrastructure. This role is focused onSalesforce back-end development, data architecture, and database management, supporting program operations and reporting needs across the organization.

This position is ideal for aSalesforce-certified professionalwho wants real-world experience building andmaintainingproduction of Salesforce systems in a mission-driven environment.The Associate will work closely with the Research & Evaluation team and program staff to ensure data systems areaccurate, scalable, and aligned with organizational needs.

Key Responsibilities:

Salesforce & Systems Development (75%)

• Support the development and maintenance ofSalesforce back-end architecture, including objects, fields, relationships, validation rules, and automation (Flows, Process Builder, or Apex asappropriate).

• Assistin managingSalesforce data models, user permissions, profiles, and roles.

• Build andmaintaincustom reports, dashboards, and data viewsto support internal reporting needs.

• SupportSalesforce integrations, imports, exports, and data syncing processes.

• Perform data cleaning, deduplication, and integrity checks within Salesforce.

• Document system configurations, workflows, and data standards.

• Collaborate with stakeholders to translate operational needs into technical Salesforce solutions.

Data & Technical Support (25%)

• Respond to internal Salesforce system requests, troubleshooting issues, and resolving data errors.

• Support database management tasks using Excel, Google Sheets, or other data tools.

• Assistwith file uploads, structured data submissions, and quality assurance checks.

• Provide technical support for related systems such as campus portals or data submission platforms.

Work Expectations

• 2025 hours per week.

• Approximately50% in-office, with some flexibility.

• Reports directly to theSenior Manager of Research & Evaluation.

What This Role Offers

• Hands-on experience building and managingreal-world Salesforce systems.

• Opportunity to deepen Salesforce development and data architecture skills.

• Exposure to statewidehigher-educationand equity-focused initiatives.

• A supportive environment for early-career technical professionals to grow.

• Meaningful work that directly supports student success and institutional change.

Requirements

• Bachelors degreerequired; graduate-level students or masters degree holders welcome.

• Salesforce Administrator and/or PlatformDeveloper Icertification strongly preferred(requiredfor hire or withinfirst36 months).

• Hands-on experience withSalesforce back-end configuration and development(academic, internship, or professional experience acceptable).

• Knowledge ofdatabase concepts(relational databases, data normalization, data integrity).

• Experience with data tools such as Excel or Google Sheets; familiarity with SQL or other database tools is a plus.

• Strong attention to detail and ability to manage technical tasks independently.

• Clear communication skills and ability to work with non-technical stakeholders.

• Interest in education equity, data-informed decision-making, and student-centered systems.

Benefits

Hourly rate based on experience:$25$30/hour. This is a 1099 Contractor position, no benefits offered.