USA_Developer
Pay Rate Range: $ 64.28 - 66.17/hr.
GBaMS ReqID: (phone number removed)
Job Description:
10 year exp. in LivevoxNICE In Contact development Call Center experience in NICE InContact with hands-on in Studio Scripting.(Omni channel scripting) Strong knowledge on Nice Personal Contact Dialer.
Strong knowledge on NICE IEX .
Strong knowledge on Nice Quality Management LiveVox dialer Smart Reach hands-on with scriptingb Good knowledge on API GW Elastic Stack (ELK) Snowflake integration.
Good knowledge on AWS Kafka and hands-on on AWS services such as EKS |EC2 | Lambda andKafka configuration knowledge.
Should have knowledge on salesforce call center components ( SSO configuration Sail Point profiling Omnichannel call center setup SF managed packages Softphone integration with NICE LiveVox switches) Understanding of the Studio Scripting Experience working with Kafka.
Experience Nice Personal Contact Dialer.
Experience in NICE IEX Knowledge in CICD Tools and DevOps pipeline Must come to office 3-4 days and be in office for client interview.
Nice Quality Management NICE IEX Nice Personal Contact Dialer Nice Incontact Studio Scripting LiveVox dialer Smart Reach hands-on Kafka Pre-Screening Questionnaire Hands on experience working wit Nice Quality Management Hands on experience working wit Nice Quality Management Hands on experience working wit Nice Quality Management Hands on experience working on LiveVox dialer Smart Reach hands-on Ability to come to office 3-4 days a week.
Top 3 Required Skills:
"Call Center experience in NICE InContact with hands-on in Studio Scripting.(Omni channel scripting)
"Strong knowledge on Nice Personal Contact Dialer.
"Strong knowledge on NICE IEX .
"Strong knowledge on Nice Quality Management
" LiveVox dialer /Smart Reach hands-on with scripting
"Good knowledge on API GW; Elastic Stack (ELK) ; Snowflake integration.
"Good knowledge on AWS ; Kafka and hands-on on AWS services such as EKS ,EC2 , Lambda and
Kafka configuration knowledge.
"Should have knowledge on salesforce call center components ( SSO configuration/SailPoint profiling /Omnichannel
/call center setup /SF managed packages/Softphone integration with NICE; LiveVox switches)
"Understanding of the Studio Scripting
"Experience working with Kafka.
"Experience Nice Personal Contact Dialer.
"Experience in NICE IEX
"Knowledge in CI/CD Tools and DevOps pipeline
"Must come to office 3-4 days and be in office for client interview.
Top 3 Preferred Skills:
"Nice Quality Management
"NICE IEX
"Nice Personal Contact Dialer
"Nice Incontact Studio Scripting
"LiveVox dialer /Smart Reach hands-on
"Kafka
"Education Requirements: Bachelors in Computer Science or other related field
"Years of Experience: 10 -12 years
Skills: Nice CXOne
Experience Required: 10 & Above
Skills: Category Name Required Importance Experience SkillCategoryTest1_MN Digital : Kafka Yes 1 7+ years
GBaMS ReqID: (phone number removed)
Job Description:
10 year exp. in LivevoxNICE In Contact development Call Center experience in NICE InContact with hands-on in Studio Scripting.(Omni channel scripting) Strong knowledge on Nice Personal Contact Dialer.
Strong knowledge on NICE IEX .
Strong knowledge on Nice Quality Management LiveVox dialer Smart Reach hands-on with scriptingb Good knowledge on API GW Elastic Stack (ELK) Snowflake integration.
Good knowledge on AWS Kafka and hands-on on AWS services such as EKS |EC2 | Lambda andKafka configuration knowledge.
Should have knowledge on salesforce call center components ( SSO configuration Sail Point profiling Omnichannel call center setup SF managed packages Softphone integration with NICE LiveVox switches) Understanding of the Studio Scripting Experience working with Kafka.
Experience Nice Personal Contact Dialer.
Experience in NICE IEX Knowledge in CICD Tools and DevOps pipeline Must come to office 3-4 days and be in office for client interview.
Nice Quality Management NICE IEX Nice Personal Contact Dialer Nice Incontact Studio Scripting LiveVox dialer Smart Reach hands-on Kafka Pre-Screening Questionnaire Hands on experience working wit Nice Quality Management Hands on experience working wit Nice Quality Management Hands on experience working wit Nice Quality Management Hands on experience working on LiveVox dialer Smart Reach hands-on Ability to come to office 3-4 days a week.
Top 3 Required Skills:
"Call Center experience in NICE InContact with hands-on in Studio Scripting.(Omni channel scripting)
"Strong knowledge on Nice Personal Contact Dialer.
"Strong knowledge on NICE IEX .
"Strong knowledge on Nice Quality Management
" LiveVox dialer /Smart Reach hands-on with scripting
"Good knowledge on API GW; Elastic Stack (ELK) ; Snowflake integration.
"Good knowledge on AWS ; Kafka and hands-on on AWS services such as EKS ,EC2 , Lambda and
Kafka configuration knowledge.
"Should have knowledge on salesforce call center components ( SSO configuration/SailPoint profiling /Omnichannel
/call center setup /SF managed packages/Softphone integration with NICE; LiveVox switches)
"Understanding of the Studio Scripting
"Experience working with Kafka.
"Experience Nice Personal Contact Dialer.
"Experience in NICE IEX
"Knowledge in CI/CD Tools and DevOps pipeline
"Must come to office 3-4 days and be in office for client interview.
Top 3 Preferred Skills:
"Nice Quality Management
"NICE IEX
"Nice Personal Contact Dialer
"Nice Incontact Studio Scripting
"LiveVox dialer /Smart Reach hands-on
"Kafka
"Education Requirements: Bachelors in Computer Science or other related field
"Years of Experience: 10 -12 years
Skills: Nice CXOne
Experience Required: 10 & Above
Skills: Category Name Required Importance Experience SkillCategoryTest1_MN Digital : Kafka Yes 1 7+ years
