Field Supervisor

Job Description

We are seeking an experienced and motivated Field Supervisor to join our team in Elkhart, United States. In this pivotal role, you will lead field operations with a strong commitment to safety, quality, and continuous improvement. As a Field Supervisor, you will spend approximately 80% of your time in the field and 20% in the office, directly supervising field crews while collaborating with management to drive operational excellence. This position is ideal for a detail-oriented leader who is passionate about developing teams, fostering a safety-first culture, and delivering exceptional customer service.

• Provide direct supervision and leadership to field crews, ensuring all team members understand expectations and performance standards
• Support the Area Manager and General Manager in managing daily field operations and team performance
• Maintain a strong focus on safety, quality, training, employee engagement, and retention across all field activities
• Enforce safe work practices and protect company employees, customers, and assets against losses, injuries, and accidents
• Coach, motivate, and develop team members, fostering a culture of continuous improvement and professional growth
• Conduct field and vehicle inspections, attend pre-bid meetings, and meet with clients to understand project requirements
• Develop and maintain strong relationships with internal and external customers to achieve business goals and identify new opportunities
• Address customer service issues promptly and efficiently while maintaining the highest level of service standards
• Assist in preparing daily schedules and allocating resources to optimize field operations
• Monitor daily employee matters including payroll, timekeeping, benefits, time off requests, and training requirements
• Facilitate team-building efforts and maintain regular communication with team members to foster collaboration and engagement
• Support the training and onboarding of new and current employees to reduce turnover and promote operational efficiency
• Obtain and maintain ATSSA and state-specific certifications as required for the role
• Develop expertise in work zone setup and design, becoming a subject matter expert in professional flagging practices
• Perform additional duties as assigned to support organizational objectives