Business Consultant - Healthcare
Posted by Pegasystems
Burlington, Vermont
Working within our Solutions Consulting team, you will be looked to as a
thought leader and trusted advisor by our customers as well as your peers. A BC
is a customer-facing enterprise-wide expert with broad business value and
presentation skills, deep industry knowledge, and exceptional business acumen.
BCs are expected to have strong sales skills who use challenger sale
methodology to engage with customers and define their transformation journey
along with the steps to get there.
The primary objective of our BCs is to drive the Business Strategy, identifying
current state and define the future state via a Roadmap, jointly with our
customers based on their business priorities, goals and objectives. The BC team
leads and supports the execution of Digital Business Transformation Engagements
for strategic and select key customers jointly with the Solution Consulting
team members.
Picture_Yourself_At_Pega
Do you enjoy solving the most complex business problems that organizations face
today? Do you believe that the success of a digital transformation sits right
between a) unparalleled customer engagement and b) unprecedented operation
efficiency?
What if you could collaborate with talented and passionate individuals to craft
innovative digital architectures/solutions and transformational strategies?
* Are you good at telling stories? ... Sounds good? Come, join Pega!
* You get all of this (and in fact much more) in a single role at Pega!
What_You'll_Do_At_Pega
* Work closely with the account team (Sales, pre-sales, delivery) to
understand customer strategy& requirements and help define the account
plan, solution portfolio and business strategy
* Work with executive-level clients to unlock new potential streams of
business value by providing insight regarding enterprise transformation
agendas and articulate business design considerations, trade-offs,
benefits, and recommendations for a business architecture
* Bridge the gap between the business strategy and technology enablers and
drive value-based solutions and business strategy
* Present strategic business requirements and current solution landscape to
business stakeholders and demonstrate how Pega can be a strategic and
long-term partner in their digital transformation journey
* Design business value solutions that meet or exceed an organisations
objective
* Understand and manage client expectations to enable a successful
partnership between client and Pega teams
* Incorporate design thinking approaches where appropriate
* Act as a trusted advisor to executives, help define and set up business
COE ad governance models
* Stay current on the Pega roadmap, customer successes, and value
proposition across Pega s solution portfolio
* Conduct Executive visioning sessions that create a common view of the
"art of the possible"
* Continuously promote and communicate the value of Business Value Services
both within the solution consulting community, as well as in the broader
sales and customer success organizations.
* Participate in all appropriate product/sales training, certifications,
educational sessions and industry summits to acquire and maintain the
knowledge necessary to be effective in the role.
* Share engagement experience with the internal audiences and peers,
conduct business value workshops and other enablement sessions and mentor
&guide junior BC s.
Who_You_Are
* A trusted advisor to CEO/COO/Chief Business Architect contacts and their
teams as they look to incept and accelerate their Digital Transformation
journey.
* You have a business transformation mindset and are able to help craft the
future state business architecture and tell a story as to how
get there.
* You are proficient building customer facing presentations, diagrams and
white papers. You possess strong presentation and communication skills
and, are able to communicate complex concepts to a business audience.
* You have an entrepreneurial, creative, and Challenger mindset, with a
passion for ensuring customer success.
* You have previous experience working in a customer facing business value
role within large organizations.
What_You've_Accomplished
* Highly experienced in the business transformation or technology business
consulting industry Extensive knowledge of business solution development
and delivery within complex organisations
* An experienced customer facing story teller at C-level
* A broad understanding of, and ability to discuss, many modern business
enabling technologies such as low code development platforms, business
rules, CRM, case management and work management, CTI/IVR, analytics,
reporting, robotic automation, and next-best-action
Pega_Offers_You
* A rapidly growing yet well-established business
* The world s most innovative organizations as reference-able clients
* Analyst acclaimed technology leadership in a massive emerging market
Job ID: 5630
As an Equal Opportunity and Affirmative Action employer, Pegasystems will not
discriminate in its employment practices due to an applicant's race, color,
religion, sex, sexual orientation, gender identity, national origin, age,
genetic information, veteran or disability status, or any other category
protected by law.
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Job ref: f855541b4de1792
Job type: Permanent
Job ID: 25466329