Key Account Manager I

Overview

The Key Accounts Manager is responsible for planning and executing a customized sales strategy for their unique segment of accounts, including, but not limited to Healthcare, Compliance, K-12, Multi-Unit, Hospitality, and CollegeUniversity. This position is deeply knowledgeable in key account segment and builds and maintains close relationships with the Food Service Directors and the Chefs at all assigned operators. The Key Account Manager is always available to their clients, contacting them on a regular basis, participating in local functions, cuttingdemonstrating products, training and educating the key personnel and always working to better understand their product needs.

Responsibilities
Designs and implements customized sales strategies, in conjunction with the Director of Sales, aimed at their segment of key accounts
Works closely with the entire sales force and openly discusses go to market strategies, competitive reconnaissance, successes, and challenges
Stays up-to-date and knowledgeable about the operators in their account segment and acts as a resource and solution provider for their customers
Maintains an in-depth knowledge of the key distributors in the local market in order to gain buy in and support to stock and sell distributors products
Understands each of the following for their strategic accounts: menu rotations, population and trends, desired cost structure in each segment of the menu, opportunities to penetrate or convert items, training and education of products, and multiple uses for products
Maintains an up to date profile folder of each customer; utilizes the CRM system weekly to report on sales call activity, updates and follow ups, in addition to customer profile management
Maintains and monitors stock status sheets of participating distributors with the assistance of the Distributor Account Managers; communicates any changes of usage positive or negative, as well as changes on who will distribute to the strategic account
Provides sales results and updates to manufacturers on an as needed basis
Maintains samples in assigned office
Addresses client's quality control issues and communicates the process for resolving issues
Participates in visits to key strategic accounts and has a prepared itinerary a week in advance
Is able to cook food products and put menu combinations together to aid in the sale process
Other duties as assigned
Qualifications
5 or more years experience with a food service brokerage agency andor national manufacturer calling on key regional accounts andor operators
Previous supervisory experience preferable
Ability to execute and follow through a sales plan
A positive, professional, and proactive attitude
Strong communication skills
Leadership and management skills
Adept at building trust and credibility
Planning and organizational skills
Works well with teams and has strong motivational skills
Strong problem solving and strategic planning skills
Must have a valid driver's license
Acosta Sales & Marketing is an Equal Opportunity Employer
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US:
Canada:
Job ID 2019-******
Work City Hanover
PCN ******
Position Type Regular Full-Time
Work Zip 21076
Starting average hours per week 37.5 +
Category Corporate Jobs