Desktop Support II

Reference # : 19-02979
Title : Desktop Support II
Location : Malibu, CA
Experience Level :
Start Date / End Date : 10/15/2019 / 12/31/2019
Description

Provide support of all desktop personal computers and related equipment and to ensure that all employees have the appropriate tools to perform their job function and that these tools are kept in working order and, where necessary, repaired with the minimum of user disruption. Hands on position - will be meeting face to face with end users. The job qualifications would normally be met through attainment of an undergraduate degree or vocational certificate, or 2 years of experience in information systems, preferably in a technology environment. Duties require staff to exercise a high degree of discretion and independent judgment. 2-3 years desktop/desk-side support with exceptional customer service. Knowledge of Operating Systems, Microsoft Office Suite and Software Applications. Extensive experience troubleshooting software applications. Knowledge base is available for clients proprietary software applications. Experience with Active Directory administration.